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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,707 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smoke & carbon monoxide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted one of these for a while now and finally have one set up was easy my son watched a YouTube video and came over and installed in about 10 mins, looks great and positioning is great . I’ve to have both smoke and carbon monoxide detector in one plus it announces before alarm goes off if your just cooking ( haven’t had this happen yet)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Straightforward installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate the Nest - Protect 2nd Generation Smart Smoke/Carbon Monoxide Wired Alarm highly because of the straightforward installation instructions along with the mobile app control and monitoring. The physical installation took a little over 10 minutes (I replaced a previously wired unit ) and setting up the mobile app took another 10 or so minutes. The instructions were clear and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these nest products. We had them in last house and we're working on getting everything in this one replaced. Nest smoke detectors are easy to set up and I love how they talk to each other. I love being able to use the nest app on my phone to check their status. I use it to see if my WiFi is still up or if we'd had a power outage, the wired ones keep track of that. Lighting up while you walk under is fantastic esp for small children.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Easy setup and operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with easy setup. Decided on AC powered unit since it has it's own battery backup. Setup a breeze and even better -- adding a second unit automatically recognized the first unit so setup was even faster. Nightlight feature more handy than I imagined! Units just did a simple test cycle - nice to know it's working. Will definitely be adding more to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Quality shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built. Easy installation to existing wired system. Night glow feature is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I really like the night light that comes on when you walk underneath it at night

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. Great design. Great to be able to check from anywhere

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Smoke/CO Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest Protect because I already had a Nest Thermostat and needed a CO Alarm in my house. I replaced one of my existing smoke-only detectors with the Protect and the install was a breeze. If there is a negative about this device, it is the price. There are other cheaper combo Smoke/CO detectors but since I already had a Nest device I believe it was worth the little extra to get the Protect and have them integrated.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Excellent Smoke detector replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smoke alarm with Remote silencing through the NEST App. Favorite feature is the night light when it senses motion. Just the right amount of light to see where you're going. I prefer the wired over the battery especially when you have the sensor activate for motion.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and setup to Wifi. App is very nice and pairs great with my nest theormastate.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Perfect For the Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect companion for the smart home. There is both a wired and battery version. It alerts you in the event of smoke or fire. But, this is more than a smart smoke detector. It is a night light that lights up when motion is detected, perfect for those late night trips to the fridge. The Nest Protect also lets the Nest know that you're home even if you haven't walked in front of your thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great smart smoke detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two huge advantages. 1st these detectors can tell the difference between a warning situation (such as casserole overflowing in oven) and an emergency (get out). 2nd is ability to monitor, and silence warnings, with a mobile app. Super easy to configure with the app, too. We got the wired detectors to replace old wired ones. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Smart Smoke Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts approximately 10 years, easy to install and protects against carbon monoxide = Win win

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Confidence in safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart Smoke/CO alarms provide a real layer of confidence as they are constantly running self checks and are easy to test without damaging your hearing. Plus they will alert you of any issues silently on your phone rather than beeping at 3am and waking your baby. They also work in coordination with our nest thermostat to detect when we are home and save electricity on the AC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    My Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and easy to use. Now Google Home knows whats what at my casa all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Secure monitoring

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the wired version so don’t have to worry about battery changes (still has battery backup for power outages). Like the pathway lighting feature in addition to primary safety fire/smoke and CO2 features. Does automated monthly testing as well as continuous checks. Also like the app to allow remote notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install and I love the nightlight feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of technology. Set it up and you are done. The nightlight feature is a cool addition.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love the nightlight and the green notification that tells you the device is working as expected. Also, I like that Nest will notify your phone if there’s a malfunction or a concern.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could monitor for fire/co2 when I was away from home to make sure my dog is safe. It works great with my nest thermostat and i've been very happy with it. You can check in on the app anytime to verify nothing's wrong, and it also runs monthly hardware checks automatically. It will let you know if the battery is low too. All in all worth it to have at least one of these in the house.

    I would recommend this to a friend