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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,707 reviews
  • Rated 5 out of 5 stars

    Nice design and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading from a traditional smoke alarm and carbon monoxide detector. It was a bit more expensive than my traditional device, but some features that sold me were mobile app control, small sleek design, and a lot of features. I didn't get this on my old regular device.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Nest Smoke alarm works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new Nest smoke alarm. Having access to notifications and a better product that eliminates false alarms provides great piece of mind. The added addition of Carbon monoxide makes this a no brainer for the price and 2 in 1. This is the 2nd one I have in my house and will eventually replace all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Nest protect 2nd generation/carbon monoxide wired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 nest protects, one in our upstairs hallway and one in our downstairs hallway. We like that they are synced together and that you can check the status on your phone thru the app. We also like the nightlight that illuminates the hallways at night. Great product, feel very secure having these in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best smoke detector.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first generation nest hit the expiration date, so I replaced it with the new one. Install and set up took under 10 minutes. Works nicely. I like that it gives spoken instructions to the children in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nest protect all through my previous house and missed them so much when I built a new home I quickly replaced the smoke alarms with nest again! We love the pathway light in our hallway at night and appreciate the notifications and pleasant voice instead of being screamed or churped at.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great Item!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must have! I already have a Nest Smart Thermostat and it was nice to add this and only use one app. Does everything it says. Really like at night when you walk by, you don't have to turn any lights on, the detector senses you and glows to give you a nightlight.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A high quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have almost completely replaced all smoke detectors in my home with these. These all linked together with the Nest thermostat and any Nest cameras that Nest makes. They have an organized phone or tablet App that links them all together. Very easy to use. Set up is easy and maintenance is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product, great support from Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at Best Buy store . Install was easy, set up was easy. Although it stopped working two days later..... After an hour with Nest support on the phone they decided unit was no good. Sent me a new one over the mail (overnight delivery). This one is working just fine. Does what it's supposed to do.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great smoke detector little bit pricey but you can't put a price on your family safety. I purchased them for my whole house and it's pretty cool. When it goes off it actually tells you heads up there is smoke in kitchen or bedroom which ever location you configured.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love nest products because they feel solid and very well made. These smoke detectors look and feel the same and look classy for a smoke detector. Installation was easy and hooked to wifi with no problem. Hopefully I won't ever have to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn't have been easier to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few times an item has been as easy to install as it was advertised. With my house being a smart home, I couldn't believe I neglected to install these from day one. When you consider all of the items you could have in a smart home, doesn't it make sense to have a life saving device too??!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Smart home addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of the Nest protect in my home in each of the bedrooms. I like the all in one Nest app to see that everything is being checked and monitored daily. It will also let you know if you lose power in your home. I would highly recommend this product due to the 10 year life span of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Protect 2nd Gen Smoke/CO2 Wired Alarm

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind we get with the Nest Smoke/CO alarms. The wired ones work seamlessly with the battery powered ones. We have some of both throughout our 3 floors of our home. No connection issues whatsoever. It snot enough to knock it down a star but I think changing the wired connector between the 1st Gen and 2nd Gen was crap....should have been plug & play without having to mess with wires again. Not an issue if you arent replacing 1st gens.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great replacement to cheap detectors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these to replace our cheap smoke detectors. What a GREAT decision. These are awesome. I love the nightlight feature for the kids. The app is easy to use as well. Don't hesitate, just buy them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Good choice if in Nest system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to finish my swap over in my house. Like the intergration with other Nest products and how it’s a smoke and co detector. Most importantly is that it can detect both slow and fast burning fires. But hope to never have to find out. The path light is a great feature also.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Battery life

    Rated 4 out of 5 stars

    Easy Setup, Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and integrates seamlessly into my nest system. Good to see battery life so I know it won't chirp if I'm on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest detector available. Easy to install, setup and test. The light that comes on in the dark due to motion is really great, it gives just enough light so you don't stumble around but does not wake anyone else. I really like being able to check the status on my iPhone from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, easy to set up and dependable. Turn off the lights and it signals you the nightly promise that it’s working while you sleep. Wake up in the night, no problem, it provides a subtle path light to guide your way, great for kids!. Easily check the status from your phone!

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Sleep secure that your home is being guarded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sixth Google Nest Protect. The ease of setup, connection and installation completion sets it apart. The lack of false alarms or low battery warnings at 2am is the biggest plus. For that, I am forever grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smoke/CO2 detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Protect is easy to install and setup. You use your phone/tablet to setup the device before installing it. You use the Nest app to scan a QR code on the back of the Nest Protect to begin setup. If you have multiple Nest Protect's then you use one of the previously installed Nest Protect's to setup the new Nest Protect. One tip, you must clear the app cache for the Android Nest app before installing subsequent Nest Protects. Otherwise, setup will fail to setup the wifi connection and the error the Nest app gives is cryptic and infers a problem with your router. After setup, you can see the status of each Nest Protect and when it was last tested. Each Nest Protect will give you the status of all other Nest Protect's in your house. The wired and wireless devices are setup and function exactly the same.

    I would recommend this to a friend