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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,707 reviews
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty neat device. It doesnt stand out and the nightlight is soft but luminous enough so you can see where you're going at night. You can even adjust the brightness of the nightlight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great looking smoke/carbon monoxide detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this to replace a worn out smoke detector. It was super easy to wire into the existing wires and works perfectly with the nest app. Very easy set up. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Smoke/Carbon Monoxide Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my old ones and absolutely love them. It is so nice to be able to have them connected to your phone so you can be alerted to an emergency. That piece of mind is worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Safety with convinience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second generation is definitely an awesome addition to the house. Easiest setup you've done, communicates with my other Nest detectors, and allows you to easily test its functionality on a monthly basis with no hassle. Best $99 spent!

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this contacts us if there is a problem and we have dropped our alarm company. Love the app and have now bought the nest thermostat which integrates with the alarm and shuts off the boiler and furnace if the fire alarm goes off.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with one Nest Protect that I got for free from my insurance company. Since then I have added 4 more Protect's and two cameras. The setup was flawless and the products work great. Next on the list is a thermostat and deadbolt lock.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to set up very easy to connect to the Wi-Fi system. It test itself every month, one of the best safety Products I placed in my house. I changed out all seven units. There should be no house in the US without these detectors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 4 out of 5 stars

    Upgraded Smoke Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy. I like the nightlight features and the fact that Nest sends you a monthly report.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our Nest Protect for a few months. While it's a bit pricey, we love that it just gives us a heads up when we're burning something in the kitchen. With a newborn in the house now, it's much more calming than a shrill false alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home safety is very important

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of all of the Nest products. Very nice to be able to monitor from anywhere. Super easy to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although quite expensive for a smoke/CO2 detector, we chose to get our house connected. Activating the alarm was simple and the voice is easy to understand. Installation was simple and I assume should be a breeze for most people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smoke alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nest smoke detectors in all my homes. I like that I don’t have to change the batteries every 6 months & I love that once a month they test them and notify me the results

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are very expensive. However I feel much safer in my house with them installed. The ease of checking them at your fingertips. Being able to check them, and make sure they're all working okay and I love the built in night light..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, awesome features. Cant wait to do the rest of them in my house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and god product in term of function. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Smart Smoke/Carbon monoxide Alarm

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Nest smoke & carbon monoxide alarm. I was looking for this to buy for long time. I have other Nest products also. All work with same Nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it Combination smoke and carbon dioxide monitor Recently had fire in the house and the smoke detector alerted my phone A must have Also at night when you walk under it;lights up for safety

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    I don't know why I buy these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, the product works great and is easy to setup, but I have kind of started questioning myself as to what I get out of these versus a traditional smoke detector, other than notification of any events when I am not home. Honestly not sure the premium price is worth the features

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Perfect All-in-one smart detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm slowly replacing my old smoke detectors with Nest Protect. I love how it integrates with my existing Nest smart home products and I have peace of mind knowing that it keeps me aware of what's going on in my house while I'm away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Smoke Detector

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, easy to use and operate. Love the silence feature available in the app.

    I would recommend this to a friend