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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,707 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Smoke Detector

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, easy to use and operate. Love the silence feature available in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two of these and purchased another for the lower level. Very pleased with the ease of installation and notification process on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Expense But Does What It Claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy app integration, nice night light feature. Does what it says, may be a bit pricey but I wanted the ability to remotely assess whether there is a fire concern and liked the dual sensor technology.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Little expensive, but works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it's a bit more expensive than your Kidde, it is one very nice product. I have one on every floor and I am very happy with them. They work well and give a nice night light as a little bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd of 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd of 4 nest protect smoke alarm. I highly recommend nest products and also have the nest thermostat. Haven't found any use yet for the nest cam and the monthly subscription is keeping it off my wish list items.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Best smoke detector around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy integration with reliable protection. This unit is hands down my favorite smoke/carbon combo available on the market today. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have been an easier installation! Great product. Basically once you turn the device on it speaks to you and walks you through all of the steps. Set up and installed 3 in less than an hour!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome smart smoke/CO detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features, only negative is the price and the fact that they expire, wish they were cheaper and didn’t expire, I have 7 in my house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired into house, where old smoke detector has been for ever. Simple to install, connect to internet, battery backup simple. Do a simple wifi test each week anywhere in house and hope it never goes on for CO or smoke

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smoke detectors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped all my old ones for these. It’s nice just logging in and stopping the alert when you cook.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs in 10 minutes, connects to wi-fi in 5 minutes, runs updates and tests in another 5. I have 3 of these and 2 nest thermostats and they all get along together with zero upkeep on my end . Can't beat that

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really haven't tested it yet. It has a night light that comes on to illuminate the area when near it. It isn't really bright but works. You check and test this via the app, which is nice!

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Perfect protection and replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add to my other nest protects. I am replacing my smoke detectors as they start beeping with nest. Love how you can see them in the app and be notified if they go off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More expensive than Kiddie, but worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on these. We had one at our old house and had to get them in or new house. These are easy to set up and manage through the Nest app. They are not to sensitive which helps to eliminate false alarms, and when an alarm goes off the notification is sent. One of the great additional features is the lighted ring that illuminates when you walk past. We have these set up in hallways and it's nice to have a little light at night when hall lights are off. I would highly recommend to anyone looking to looking for a smoke/Carbon Monoxide detector in a smart home setting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best smoke/CO2 detector money can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing and connecting to the app was simple. This thing looks great to. self tests it's own system components nightly and tests the alarm monthly. Great peace of mind as it will send alerts to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noting like having something safe in your home. No complaints here. The night light that activates when movement happens is fantastic. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Protect from Google

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought five of these they all work great and tie into our smart home app , easy setup and piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great products. So far very reliable and easy to set up. The pathway lighting feature is a great addition. Also great that all hardwire and battery units work seemlessly together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love How I Can Manage Devices with my Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all nest/google products, I find them extremely useful, albeit creepy, and easy to operate this smart smoke/carbon monoxide detectors are no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product, well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smoke alarm and carbon monoxide detector. Web enabled smart device. Easy to install. Be sure to enter the product code before mounting the device on the ceiling or you'll have to disconnect and reattach.

    I would recommend this to a friend