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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,707 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best smoke/CO2 detector money can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing and connecting to the app was simple. This thing looks great to. self tests it's own system components nightly and tests the alarm monthly. Great peace of mind as it will send alerts to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love How I Can Manage Devices with my Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all nest/google products, I find them extremely useful, albeit creepy, and easy to operate this smart smoke/carbon monoxide detectors are no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great products. So far very reliable and easy to set up. The pathway lighting feature is a great addition. Also great that all hardwire and battery units work seemlessly together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are simple and straightforward. Super easy to setup and install. We love the green reminder each night that we don't have to worry about the 2a low battery wake-up calls anymore!

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Nest Protect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the jump to this EXPENSIVE connected smoke alarm. I was having waaaaay too many false alarms from my current system. Hopefully this solves it's

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product, well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smoke alarm and carbon monoxide detector. Web enabled smart device. Easy to install. Be sure to enter the product code before mounting the device on the ceiling or you'll have to disconnect and reattach.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has operated as expected. I like that I can check its status remotely like the thermostat that I have from Nest. The light is an added bonus - it glows at night when motion is detected.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Smart Home is Incomplete with out it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smoke detectors connect with the Nest app, helping me control and monitor my house. Plus, these have night lights essentially built in, which is great for me and the family.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new smoke alarm and I already had the nest thermostat so I decided to try this. The 2 devices play well together and I like the night light which glows when you walk underneath it at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exciting look on a boring item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with these. they are so convenient. connectivity with your thermostat is a plus for sure. they are very good looking as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy with product and easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product, it was very easy for me to install, customer service is very helpful also. I would definitely recommend this product. I bought this along with the Nest which I also am very happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable device and good to have notifications. Great as a night light in the hallway too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much safer with this device in my home. It will alert me if anything occurs when I am home or away. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and software is very intuitive. I also liked the option of hardwired or battery operated as the home we installed them in only had 1 smoke alarm so I was easily able to add a couple more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is an intelligent system. Performs its own self tests and even alerts you to smoke in an area prior to sounding, which is beneficial especially if located near a kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple...AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't quite sure purchasing but Wow was it simple to setup! The automation and self checking abilities really made me feel better and dare I say safer. Liked it so much I replaced all in the house with them.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 of these installed already and working to replace others in my home. The night light feature is great and has a Loud audible voice to inform you which alarm has detected an issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace an older standard detector with this. Works well and very easy to install. Wanted to add carbon mon detector to the house and this was a good fit. Like reviewing status on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an electrician install this on my third floor. I am very pleased with the Nest smoke alarm. Everything is working as advertised. Setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    21st century product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already tested - received a first warning of smoke on my cell phone. Called wife and knew what happened. Worked exactly as advertised. It's very simple to install. Will buy another one for the second floor.

    I would recommend this to a friend