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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,707 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Home Family Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and install. Love that I can monitor the home remotely for safety with Fire Smoke and Co2 alarm alerts. Will buy more for the rest of the home.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy but I had little trouble to connect to network. I believe that is because our wifi extender. I made it connected but it often gets offline. It could be big problem for thurmostat but for smoke detector, I don't care much and gave up trouble shooting. It looks good on my ceiling and works as night light, and either on or offline, it seems working as smoke detector.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 5 out of 5 stars

    Nest protect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best purchase we mad.e doesnt wake us up in middle of night liek the cheap smoke detectors

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Awesome addition to my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm a huge fan of the Nest Protect. Installation was a snap (installing 5 took about an hour total), configuration was easy, and you're up and running within minutes. Only downside (besides initial cost) so far, the notifications to your phone aren't true push - meaning that the app can get notifications, but they don't come all the way through like I'd want.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    I am a google household and love the integration!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these and love the integration to my alarm service, telephone service, Alexa and google products. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several dogs and wanted something that would let me know if there was trouble in the house. This was a very easy install, and has worked great for over a month now. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assuming it is actually doing what it says it is, this is a really nice implementation of a smart product. It talks to you to help you set it up. I like everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alarm, easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, this was a replacement for my first one that I had, which expired after several years , easy to install, love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow...that was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did very little to get my Nest Protectors up and running. It was super easy to install and super easy to setup. Testing went well and my confidence in this product is pretty high.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, makes your life easy especially when it is installed just outside bathroom and you take hot shower - you can instantly silence it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very overpriced for what it is, but setup was quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Has a motion detection night light. Can be put anywhere.there might be a threatthreat.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest really did something great here. Nice to have something that will alert me while I’m gone if there is a issue. Also the night light it provides is great. Definitely buying more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install & Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great if your looking to replace existing alarms. The setup up is a breeze. These give you peace of mind knowing the status of your alarms at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things.. No more scary sounds and freaking out the dogs and cats.. SO easy to set up. GREAT app and worth even more than what they cost..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an out of date Nest Protect. Amazing how fast 10 years goes. I like being able to get a notice if something should be wrong at home while I am away. We are out in a rural area where it would be a while for someone to notice the house on fire. Also the fact that it will also turn the HVAC system off in the event of a fire or carbon monoxide detection. The mount is different than the first generation but no problem replacing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great platform

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2 more Protect's to complete the swap I had started in April. These are simple to install and register with the app, and give me greater peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    SkyNest :) Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a solution that would keep our family safe and not have to be tied to a security monitoring company. Easy setup Built-in night light Most of all, free alerts to our IOS devices

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    It's Worth the Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this on sale and spent about 150 on 2 of these. For that price, it's worth it. The best feature is the built in night light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install and setup. Recommend to anyone. Bought another for another are of my house. Linked together with no problems. Also hooked up to my hue lights to blink when there alarm.

    I would recommend this to a friend