Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,707 reviews
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    My first smart smoke detector

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did amazing work to install my first smart smoke detector and I absolutely love it. It has a smart night light that turns on as you pass under it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nest Wired Smoke Alarm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second Nest smoke alarm to install, replacing the original builder installed wired alarms. Easier install from first one. Make sure you have.a Nest APP and smart phone ready. When installing the base to ceiling, do not over tighten screws, because they will crack base. The instructions are good, with more on the app you use to install.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great features in a fire CO2 detector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fact that the Nest Protects work with the Nest thermostat. We can check on our home from anywhere with the Nest app. Nightlight feature is great! Bought three to complete our home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It works well. Has nice mobile application that allows you to silence the alarm remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Own 3 of these

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. And they all “talk” to each other. And they all work in coordination with the Nest camera. Would definitely buy again when we move.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fifth smoke detector I bought for the house. They're the only ones I will buy. Integrate seamlessly and do a great job protecting our family

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Best Smoke and Carbon monoxide Detector

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to replace your smoke detector, don’t be cheap, get this one. Great looking and syncs with your nest app. Also acts as a nightlight.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Nest Protect Alarm

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home protection at it's best. One of my favorite features is that it provides a night light when you walk under it in a dark room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smoke/Carbon Monoxide Detector

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best smart alarm for detecting smoke and carbon monoxide. Honestly, the first Nest I purchased was buggy (the back-up battery indicator kept going off after about 3 months of using). Google has great customer support, they troubleshoot the product and determined it was faulty and promptly shipped a new unit. Everything is working perfectly to date. The initial product I was a little disappointed, but giving this review full stars because of the Google customer support, and product replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Works!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but easy to set up. Works with my other Nest Protect devices. Replacement for a non-Nest alternative that conked out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night light

    Rated 5 out of 5 stars

    Expensive but worth the money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smoke detector I have found. The path light (wired version) is a really cool feature. Two year battery life is great with the ability to see the battery's health. No more annoying chirps in the middle of the night because a battery is dead.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple in my house and they are so easy to install and sync together. Great product and piece of mind knowing I'm protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    terrific & well made,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME QUALITY PRODUCT. easy to use, well made and controlled by an app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest. This is my second nest product and I would continue to purchase them if they are out. Easy to install and very neat. I would highly recommend to anyone that owns a home.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Great Smoke detector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart smoke detector that really works, tests itself and helps avoid false alarms such as steam from the shower. The app is great to keep an eye on your home detectors away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect smart accessory for your home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid smart thermostat to complement your smart home upgrades. I wired ours right into the wall so no worries about battery life and being WFH, it is a refreshing reminder to occasionally hear the "self-checks" executed throughout the month.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    The Nest Protect is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well and I like the night light feature that turns on when you move around and do not need to turn on any lights.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Peace of mind knowing my family is safe!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this smoke/carbon monoxide detector. Set up was super easy and the app is great too. I feel more at peace knowing my home Is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation and Set-Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up of these was easy. They will "talk" to the Nest thermostat for further protection. Everyone will sleep well knowing that they're protected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Protect is amazing. Easy to install. We had gone through several standard smoke detectors. So happy we spent the extra money and got the Nest. Highly recommend.

    I would recommend this to a friend