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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,707 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sensor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great easy installation easy operation with app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an out of date Nest Protect. Amazing how fast 10 years goes. I like being able to get a notice if something should be wrong at home while I am away. We are out in a rural area where it would be a while for someone to notice the house on fire. Also the fact that it will also turn the HVAC system off in the event of a fire or carbon monoxide detection. The mount is different than the first generation but no problem replacing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Own 3 of these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. And they all “talk” to each other. And they all work in coordination with the Nest camera. Would definitely buy again when we move.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fifth smoke detector I bought for the house. They're the only ones I will buy. Integrate seamlessly and do a great job protecting our family

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Best Smoke and Carbon monoxide Detector

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to replace your smoke detector, don’t be cheap, get this one. Great looking and syncs with your nest app. Also acts as a nightlight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest. This is my second nest product and I would continue to purchase them if they are out. Easy to install and very neat. I would highly recommend to anyone that owns a home.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Nest Protect Alarm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home protection at it's best. One of my favorite features is that it provides a night light when you walk under it in a dark room.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Great Smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart smoke detector that really works, tests itself and helps avoid false alarms such as steam from the shower. The app is great to keep an eye on your home detectors away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smoke/Carbon Monoxide Detector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best smart alarm for detecting smoke and carbon monoxide. Honestly, the first Nest I purchased was buggy (the back-up battery indicator kept going off after about 3 months of using). Google has great customer support, they troubleshoot the product and determined it was faulty and promptly shipped a new unit. Everything is working perfectly to date. The initial product I was a little disappointed, but giving this review full stars because of the Google customer support, and product replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation and Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up of these was easy. They will "talk" to the Nest thermostat for further protection. Everyone will sleep well knowing that they're protected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple in my house and they are so easy to install and sync together. Great product and piece of mind knowing I'm protected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Protect is amazing. Easy to install. We had gone through several standard smoke detectors. So happy we spent the extra money and got the Nest. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Peace of mind knowing my family is safe!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this smoke/carbon monoxide detector. Set up was super easy and the app is great too. I feel more at peace knowing my home Is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Nest Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and fortunately I haven't needed to use it but my peace of mind is worth it. I have all the other Nest Products so it is great they all integrate with each other!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    The Nest Protect is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well and I like the night light feature that turns on when you move around and do not need to turn on any lights.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Night light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these they are great. I especially like the night light with proximity sensor . It lights your path at night

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect smart accessory for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid smart thermostat to complement your smart home upgrades. I wired ours right into the wall so no worries about battery life and being WFH, it is a refreshing reminder to occasionally hear the "self-checks" executed throughout the month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple of these and I love the way they work! I have the wired ones and I thought installation was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased several Nests and they are easy to set up and easy to manage. Just be sure to keep item identifier number with product documentation for future use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All the safety features needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our whole house has these and are a great compliment to the rest of the Nest ecosystem. No more annoying low battery beeping sounds!

    I would recommend this to a friend