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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,707 reviews
  • Rated 5 out of 5 stars

    No more false alerts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have an array of smoke detectors permanently wired in my house. The 8 alarms would go off at least once a month and when one would go, they all went off. Piercing sound and usually at midnight. The Nest Protect monitors a ton of variables and doesn't go off when it shouldn't. Honestly, its expensive, so I only use about 4 of the 8 slots of permanent installs. However, the protect is more sensitive and covers monoxide. Spendy, but I like them and its worth it for me...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and installed three of the Nest Protect smoke/carbon monoxide alarms (one on each floor). They were very easy to install and configure into the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smoke dedector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy very easy to install and very efficient. This is our second one in our home and I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is pretty amazing. Runs its own self tests, sends messages to my phone if something's wrong, has a great night light feature built into it. We love it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Price needs to come down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features but hate the price. When the average house now requires 5 to 8 smoke detectors, per code, it's a tough sell for a contractor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade from previous smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at updating my smoke detectors in my home for some time now. Although I wanted something more comprehensive then the single source detector that I already had. I found the Nest to be the most comprehensive detector on the market. Basically 3 detectors in 1, the two type of smoke/fire detectors and the CO was the one that help seal the deal for me. Installation was the hardest part but really not that hard. I installed the wired detectors about 10min to install including testing the wires and electrical connections. After you get the first one done it goes faster after that. The mobile app I thought was a nice feature too since I then would be notified if something is going on while at home or away. The talking alerts were a big plus, no more chasing late night smoke detector chirps to figure out which room its coming from. Now I even have an option to connect wireless detectors in other parts of the house if I want and have them still all connected. Knowing they are good for 10years time will tell how many issues it helps me avoid or have with these units. So far not disappointed with them at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smoke and Monoxide alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad bought this smart alarm, it is very easy to install, providing a very peace of mind. I can access the safety check history from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the alternatives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 of these for the house and they were super easy to connect. The app interface is great too!

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Google for the WIN!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, every area in my house has one. It’s a product I will not live without anymore.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Love the nest products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, reliable. The set up is and app integration is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Howie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only unit I would ever trust to work when required. Great product and easy to install without being a pro!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gives us a piece of mind when we are not at the house, easy to monitor and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest smoke alarms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product . Stylish and no batteries which means you can control an errant alarm thru an app and not climb ladders in tne middle of the nite with barking dogs to replace a faulty battery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy smoke and co2 detector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got nest detector for a gift. I was so happy, I purchased several more. Easy to set up. Easy to install. Easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must in your home, I can keep an eye even when I’m not around, easy to Set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nest, i have been upgrading my house and adding nest products because of the quality and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I’ve been looking for, a smart detector that can be controlled via the Nest app. Very simple to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with my other Nest products. This is so easy to setup! I love that i can check the history. I plan on buying more.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 4 out of 5 stars

    These have been better than anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No nuisance alarms or other surprises. The only thing not great is that you don't get much time between the notification of monthly test, and it sounding. Not enough time to stop it, which can be annoying if people are home and not expecting it or a kid taking a nap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to my smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to add to my nest network. It does require a 110v connection. Luckily I already had one, but I'm not sure I would run an extra line to add it.

    I would recommend this to a friend