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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,707 reviews
  • Rated 5 out of 5 stars

    Simple and peace of mind.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to connect to my nest hub. Gives peace of mind. Like that it does continuous updates and checks on itself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alarm, with an easy setup and installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more false alerts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have an array of smoke detectors permanently wired in my house. The 8 alarms would go off at least once a month and when one would go, they all went off. Piercing sound and usually at midnight. The Nest Protect monitors a ton of variables and doesn't go off when it shouldn't. Honestly, its expensive, so I only use about 4 of the 8 slots of permanent installs. However, the protect is more sensitive and covers monoxide. Spendy, but I like them and its worth it for me...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smoke dedector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy very easy to install and very efficient. This is our second one in our home and I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and exactly what we were looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to my smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to add to my nest network. It does require a 110v connection. Luckily I already had one, but I'm not sure I would run an extra line to add it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the alternatives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 of these for the house and they were super easy to connect. The app interface is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pricey but peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house needs 6 of these, but I started with 1. It's easy to setup and well thought out. App to setup is also easy to deal with. So far no alarms 6 months in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Howie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only unit I would ever trust to work when required. Great product and easy to install without being a pro!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 7 of these to replace my smoke detectors. It's so much easier to silence a nest protect with your phone than to climb on a chair with a broomstick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy smoke and co2 detector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got nest detector for a gift. I was so happy, I purchased several more. Easy to set up. Easy to install. Easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. Good looking. the most convenient is that there is a motion detector builds in,and at night it's easy to see what's in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with my other Nest products. This is so easy to setup! I love that i can check the history. I plan on buying more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Protect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great you can check on your home from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I’ve been looking for, a smart detector that can be controlled via the Nest app. Very simple to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Google for the WIN!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, every area in my house has one. It’s a product I will not live without anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a newer home with a total of seven wired smoke detectors. I have replaced five of them so I have a couple more to change out. I am very happy with the Nest Protect. Setup and installation took about 90 minutes for the first four. I’ll be installing the fifth this afternoon. I like the pathlight feature. However if you have cats like we do you might want to turn this feature off in the unit in you bedroom if you have a detector installer. I had the pathlight activated in our master bedroom and the first night the light kept coming on every time a cat walked under it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gives us a piece of mind when we are not at the house, easy to monitor and control.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 4 out of 5 stars

    These have been better than anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No nuisance alarms or other surprises. The only thing not great is that you don't get much time between the notification of monthly test, and it sounding. Not enough time to stop it, which can be annoying if people are home and not expecting it or a kid taking a nap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nest, i have been upgrading my house and adding nest products because of the quality and easy set up.

    I would recommend this to a friend