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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,707 reviews
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    One star off for cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but partially paying for peace of mind. Seems to work well although the house hasn't burned down to test it! Wife loves the night light feature though and being able to manage it and check status on your mobile device is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have a older house I have the battery powered one. I really like the night light feature it’s really bright. Works well and really loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the smoke detector installed for about a month now and so far so good. The app is pretty easy to use. It gives you updates weekly on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Nest is the Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great nightlight and I fell comfortable know my home is protected my the smoke and carbon monoxide protector.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    2months still love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog at home and like that while I'm away I can know that the house is ok. I also love the night light it's perfect only on when there is motion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interconnection functionality of this device could be better. Competitive models interconnect with other non wireless non smart detectors using your yellow/orange wire. But this one only interconnects with other nest protect devices. It’s not even use designed to use the interconnect wire. Code in my state requires all alarms to sound at the same time. To stay in compliance, you would need to replace all of them. Could be expensive for some. Also it has a humidity sensor a temperature sensor and a motion sensor but does not send that info to the neat thermostat for the purpose of changing temperature based on occupancy readings. It only sends the info to the thermostat to shut the fan off Incase of an emergency. I bought this and the thermostat thinking it was the best and I’m second guessing my decision. The fact that it isn’t HomeKit compatible also lowers its attractiveness. These two big time companies should get over their big egos. They could be much more productive. Time for a new model to come out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home automation at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box and up running within 15 minutes. Incorporated with two other best protects and two nest thermostats. Works seamless with the Nest app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smoke alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Very recommended. Awesome how it’s so easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install to add this to Nest. I like the path light feature. Good way to add carbon monoxide detection. Wired install was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    1 more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed I had missed one smoke detector so ran out and grabbed this one. Took less than 10 min to install and connect to my other best detectors.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Replaced all ours with this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now the house is fully networked with the nest products. Works great and the night light function is good also. You can adjust each one as needed.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smoke and carbon monoxide detector on the market IMO. I love the app integration and I appreciate the piece of mind it affords me when I'm not home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great. Good quality materials, I like the way the light go on when detect motion.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Best smoke detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the market. I really enjoyed the features of knowing that my house is safe on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took less than 5 minutes to setup. Easy to monitor using the Nest/Google Home app to monitor event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the nest items tie into each other. It is like additional support if you have a fire in your house. I can monitor my house from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Simple solution for a connected home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from the night light to the notifications when you are away from your home. Perfect addition to my connected home environment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was nicely packaged, instructions were easy to understand, installation was pretty easy and the wifi interface worked on the first try.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Gray protection for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced every smoke detector we had in our home. We love the nest protect and how they light up a pathway in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the safety and convenience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 in my house. They all communicate well. I love that these work with the Nest thermostat, and will even turn off the furnace if there is carbon monoxide detected. The nightlight feature when walking in my house late at night has been wonderful. I never knew how useful it would be until I had it for a bit. My daughter loves the green circle lighting up each night, letting her know that "All is good and safe". Turning off an alarm with my phone is way better than a ladder when something gets overdone in the oven.

    I would recommend this to a friend