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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,707 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wired version better. I have both and the after a few years my battery version gets drained a lot. This wired one seems to last longer. I like the night light and the ease of setting it up

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Alarm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this smoke and carbon dioxide alarm. Is very expensive but I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced all of my smoke detectors with the nest protect. Works great and is easy to set up. Works great with the Nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus is a great smoke/carbon monoxide detector. Speaks to you and you can also monitor it using your smartphone. Has a great night light too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to have this one for my family. I will buy more later.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Not sure if its worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better than the normal smoke detectors. Night light is not bright and is not even noticeable sometimes. I am not sure whether this is worth the price.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Arun, thank you for sharing your review on Nest Protect(wired). We're sorry to hear that your experience was less than ideal when it comes to the brightness of the Pathlight feature of your device. You have the option to adjust the brightness of Pathlight for your Nest Protect. You can follow the steps here:

      -Tap the Settings icon on the Nest app home screen.
      -Scroll down and select the Nest Protect that you want to change settings for.
      -If you want to change Pathlight brightness, select Brightness. Then choose Low, Medium, or High.

      If you've done this step before or if the issue still persists, then we recommend that you reach out to our support specialists so we can find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    False alarms

    Rated 4 out of 5 stars

    Controls on the phone come handy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ended up excessively heating my cooking oil, It is a relief to quickly pull out the phone and turn off the alarm. Otherwise it would have been difficult to make the alarm ignore the smoke with an alarm on the roof.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    The best and most expensive you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great because they you can check your phone and see what is happening instead of just getting screamed at with beeps.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Very intuitive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have these throughout the house and really like them. Love the integration with the Nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had wiring already in place from previously installed wired smoke detector so installation was a breeze. Worked flawlessly from beginning. Only issue was had to reset the app and detector inorder for the app to recognize it had power and was not running off battery anymore. After reset, working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Never again do i have to worry about a beeping device in the middle of the night because of a low battery

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great Nest Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended. Bought the wired one with battery capability. Really like the nightlight. Activates only when dark and walk pass by it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the nest products I have. Super easy to install and love how I get alerts on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safety is worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and set up, not just smart but one of best detectors sensitivity available

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Nest system now for over a year and started adding in the Protects. They are great. The night light feature is really handy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a nest thermostat at the same ytime but I love how they tie in together on the same network and work together. Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I removed all my wired battery back up smoke alarms and replaced them with this product. Easy to replace and a much better option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just made home much safer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 6 pack and has very easy setup. Installed without issue. Highly recommend this product looking for a piece of mind.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Replaced an older standard smoke alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a lot of trouble cooking bacon, so I decided to purchase this to try and reduce the false alarms. It's accomplished that

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest makes really good products. I am very satisfied with my Nest smoke / carbon monoxide detectors. They look great too.

    I would recommend this to a friend