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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,707 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience was great. Was able to install without professional help. Like that I can schedule monthly system tests when I am not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed Nest smoke detectors in all of the bedrooms in our house and replaced the existing smoke/carbon monoxide detectors. Connecting it to the Nest hub was a breeze, the instructions were flawless. I love the nightlight motion detector feature in it. I use it even more than my kids do. I also love the periodic tests it runs itself to make sure that it is still in working condition. I am slowly but surely making our home more smart home friendly and this was a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup/install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best once again has proven to be a great product. Their setup and ease of install makes them stand out among their competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest does it again with another great product. Easy installation and setup linking into your app and other Nest products if you have any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to have this one for my family. I will buy more later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cheap but excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these smoke detectors. I love that they act as motion sensors for my thermostats. I love that I can get notifications of which smoke detector is going off. I love that they can notify you when the battery is getting low. I love that they have a “night light”. I love that they light up green when you turn the light off at night to tell you that all is good. I’m really happy with my purchase and would recommend them to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Excellent smoke & carbon monoxide detector.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that sends you alerts to your phone thru the Nest App. Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wired version better. I have both and the after a few years my battery version gets drained a lot. This wired one seems to last longer. I like the night light and the ease of setting it up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lot the smart features and night light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and a great upgrade to my previous dumb smoke detector. Night light is a great feature.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Not sure if its worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better than the normal smoke detectors. Night light is not bright and is not even noticeable sometimes. I am not sure whether this is worth the price.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Arun, thank you for sharing your review on Nest Protect(wired). We're sorry to hear that your experience was less than ideal when it comes to the brightness of the Pathlight feature of your device. You have the option to adjust the brightness of Pathlight for your Nest Protect. You can follow the steps here:

      -Tap the Settings icon on the Nest app home screen.
      -Scroll down and select the Nest Protect that you want to change settings for.
      -If you want to change Pathlight brightness, select Brightness. Then choose Low, Medium, or High.

      If you've done this step before or if the issue still persists, then we recommend that you reach out to our support specialists so we can find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No more beeps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but I have a personal policy that anytime a standard alarm starts beeping at me for no reason, I replace with these right away.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Smoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea if it works. Hopefully does. Says it does.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very cool smoke detectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smoke detectors will spruce up your home and keep you and your family safe. Make sure your home is compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the easiest setups I've had. The app and user interface are intuitive and user friendly. Can't wait to add more Neat products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its a 2 in 1 and is super easy to install. Also nice that it does scheduled test runs

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    stay safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have 4 got these for basement the ones upstairs i love no more fails alerms from cooking

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grwat quality, love the night light feature. Will have in my.house from now on.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This integrates well with the rest of the nest system. I love that if it detects carbonmonoxide it will shut down HVAC.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart home addition. My favorite feature is to mute cooking alarms, the pathway light is also a handy feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product and good to know status when you are connected. It’s clean and well designed.

    I would recommend this to a friend