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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,707 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t get much easier than this and really the only smart solution for smoke alarms to consider

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the obvious features (smoke and carbon monoxide detection) but also for the motion light at night & the self-testing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    WOW These are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set-up... literally scan the bar code for set up...nicely done NEST. Had an issue with one unit not connecting, Tech Support was a bit slow to get in the line (it was a Saturday) but they were able to walk me through to complete the set-up.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Nest Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Protect did a great job of replacing a smoke and Co2 sensor in my place. Product ties in nicely with the Nest Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and the Nest app is awesome. I love the night light feature. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and love the look and app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to replace existing smoke detector./ App is easy and love the nightlight feature

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Talk to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to improve and track issues in our house. The feature and mobile app are key toward my future smart home dreams.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products work great I love my Nest smoke alarms not having to replace batteries is a blessing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product; very easy set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had one of these for years and recently purchased two more. Very easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Expiration date

    Rated 4 out of 5 stars

    The device you never think about

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have eight of these installed in our home. Three have had the carbon monoxide sensor fail several months before the expiration date. These second gen units are way overdue for a refresh

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protect. I thought it was going to be oversized but it's small and the nightlight is great.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Perfection from NEST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and no issues for far, the path light is very useful at night

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great detector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup especially if you already have one. They all connect and talk to each other

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Easy to set up, and integrate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, integrates well with Nest security cameras. Reassuring to check on iPhone and see everything is ok and working

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of these around the house. They are easy to setup and connect to your network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Secure Home with pets that need my protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation install free nest app and your home is being monitored.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use, installation was simple and app works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the most expensive smoke detector I’ve purchased but it’s worth the cost. Being able to get live notifications when my girlfriend burns something in the kitchen is priceless! All joking aside I love that if there ever was a fire or carbon monoxide leak when I’m away from the house I’ll at least get a heads up. Also the nest protect does its own tests each month, something I’m sure most people won’t remember to do, probably ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got two Nest Carbon/smoke detectors and the thermostat and love all of them. Installation was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The ability to monitor my home for smoke or carbon monoxide from my phone is great. Works flawlessly.

    I would recommend this to a friend