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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,707 reviews
  • Rated 5 out of 5 stars

    Great smart smoke alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a smart smoke alarm to get updates through my phone. We travel, so having piece of mind wasthe goal. My favorite feature is the illumination at night. It will light up the hallway just enough for you to see. This is done through the motion detection so the light isnt always on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look, easy to install and set up. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great peace of mind. Appreciate how it speaks and uses pleasant tones rather than beeps and allows us to quickly cancel from anywhere if it is just smoke from something burning in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smoke & carbon monoxide alarm made by Nest is a beautifully engineered necessity for the home. it can be managed from the Nest app on your smart phone or tablet. It checks its own functions out automatically and sends reports to your smart devices through its app. A great feature is a built in motion detector that activates a light that enables you to navigate around the room at night. Buy it if you need a smoke detector in your home.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Love nest works great with my Google / nest ecosys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole house is Google. Integrates amazingly with all my Google and nest products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with my Nest Protect. They were easy to install and have had no false alarms.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Best smoke alarm in the business

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smoke alarm on the business, has a built in night light

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 4 out of 5 stars

    Annoying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit becomes annoying and I had to remove it because it never shut up. So does it work. For sure it works, does it work good. Yes. Do you need to consider where you put it? Yes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't gone off, but it was easy to install and operate and setup. Great piece of safety tech!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another great Nest Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all Nest products, it was easy to install and adds to the App with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced all the detectors in our home with these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These detectors were easy to install and integrate into our smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not groundbreaking tech but love the nightlight and the fact its connected to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and install. Glad I invested in this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house hasnt caught fire so not sure if it works or not. But simple to use and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my mom so she could turn the fire alarm off from her phone when cooking in the kitchen. Works perfectly. It even warns you when the alarm is about to go off so you have time to turn off the stove to prevent the alarm altogether. No more annoying beeping for false alarms. Plus I doubles as a motion sensor night light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and easy to install. online videos as well as included material clear to follow

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy self set-up. Notifications are sent to your mobile device via the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tying into Nest Thermostat provides confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest Smoke Detector for my home. I feel much more confident knowing that I have a combined carbon monoxide and smoke detector working in my home. I also appreciate that these detectors talk to my thermostats and will shut off the heating and cooling in the event they are alarmed. The monthly checkup is great because I don't test my smoke detectors like I should. The pathway lighting is also a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. I like the pathway feature makes in useful at night

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the battery operated smoke detectors in my house with Nest. It literally took me 10 minutes to complete the change. Set up was a breeze using the app. The app can be a bit buggy at times though. Hence the 4 stars.

    I would recommend this to a friend