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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,707 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it is suppose to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my brother install them so it was an easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have filled my house with nest products. Easy to install and connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Networking multiple Nest Protects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. It is a bit of a headache to install, though. Our house requires two wireless access points. Our Nest Protects (we have a total of ten units) are located throughout the house, but they require connection to the same WiFi access point in order to network properly. Getting them all working together seems more fiddly than it should be. In this particular instance, one of our Nest Protects was generating an error because its CO sensor had failed. Replacing one unit took a couple of hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, the path light is great, easy to set up and install with the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and love that it easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, love the fact I know if something is wrong when I'm away.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    so far works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the nest smoke/carbon monoxide works well. A bit pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add to my Nest line of products. Also I had to satisfy the building inspector by having a wired smoke detector that communicated with another detector in the building. This added to the battery powered Nest detector in a different room made the house safer, and the inspector happy. Also, this works with the thermostat. It will turn the unit off if smoke is detected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these because they were easy to install and look great on my ceiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Way Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to replace and old carbon detetector because it was over 8 years old. I bought this unit $70 more than I could have purchased a carbon detector because of smoke detector and networking. This is great break through in home monitoring. I am impressed with it enough to start converting in line smoke detectors throughout my house with one of these. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and great for remote monitoring if something happens at home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and very easy to install! All my guests love them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and feel safer for my family and house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well designed , smart detectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The set up and test procedures were equally easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest protectors! Smart technology and so easy to install and use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smoking alarm there's nothing better. Check the battery status

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, easy to setup and great application to monotor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and setup. Mobile alerts and remote connections make this ideal for replacing a security system fire/alarm. The only thing it doesn't do is call the fire department for you.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Just as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, a little costly but very nice, like the night light feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped all the smoke detectors in mu house for these and I really like how I can see their status from my phone at any time from any where. I once got an alert of smoke downstairs while at work, turned out one of my family members burned something while cooking but it great to be notified while away

    I would recommend this to a friend