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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,707 reviews
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Like the night light feature as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smoke detectors

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smoke detectors are excellent devices. They look good, but unfortunately, the company was acquired by Google. The app isn't like it used to be. I had 4 of them purchased 7 years ago, and like all smoke detectors, they expired and are no longer usable. I did replace all four of them with new Nest Protects, but Google changed the bracket on back, so it wasn't as easy to reinstall the new device using the old mount. The new mount is a little less substantial.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and sets up with the nest thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up, plus great intuitive app.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but great alarms for my new home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Smart Smoke Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is and Excellent Smart Smoke Alarm, Simple to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Google hub

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system to have to work with Google hub that gives you peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works great, easy set up the the iPhone app

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great item to keep the family safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to keep the family safe and a nightlight

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very good alarm looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a very good alarm easy to set up and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any home owner. Simple to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your house and loved ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 of these to cover my entire house with the protection and piece of mind of having a smart detector. Costs a little more than standard detectors but the fact that it will notify you if an alarm sounds when you are away is a great feature. All the other technology is also a great way to protect your house and loved ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have replaced all the detectors in my house with these. Being a first responder and knowing that talking detectors are a much better option has proven it’s worth with this detector! Would highly recommend them to anyone that has a nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with how easy this was to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is best!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love nest products and among them, the smoke/carbon monoxide alarms are some of my favorites. You get much peace of mind by having these and always having access to the data from your phone. I highly recommend these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product from Nest, as usual. Easy to pair with phone and wi-fi if you already have other Nest alarms installed. Supply seems to be short when I went back to buy more of these.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Benz, we're glad to hear that you liked Nest Protect (Wired). We do apologize for any stock shortages you may have encountered. However, we do recommend contacting Best Buy once more to check on their stock availability. In case you they still confirm any shortages, you may also check with any of our authorized retailers, including our Google store shop. Nest

  • Rated 5 out of 5 stars

    DETECTOR

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WISH THEY LASTED 20 YEARS... OLD ONE ONLY LASTED 5.. WHEN THEY GO OUT.. THEY GO OUT AT 3AM IN THE DEAD OF NIGHT BEFORE A BIG VACATION.. SUPER ANNOYING.. BUT GREAT PRODUCT! THAT COULD SAVE YOUR LIFE SO THERE IS AN UPSIDE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed features that a smoke alarm should have: 1. Smoke and monoxide detection 2. Monthly auto system check 3. motion sensor for night light 4. ios app 5. able to link lights and other alarms 6. able to identify which detector by location The one feature it does not have is Homekit by apple or SIRI. Comparing other smoke alarms they did not have all 6 feature which I consider a minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good smart device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a few weeks. Easy to install, just wish the directions to sync detector with our Google mini were better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a zoo at my house, one of my biggest fears is something happening when I am not home. Whether its a fire, or carbon monoxide poisoning. This gives me the peace of mind knowing that if something were to happen I could get home quickly, or better yet that Nest would take action to stop it.

    I would recommend this to a friend