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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,707 reviews
  • Rated 5 out of 5 stars

    Best product, best price, all at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other smoke / carbon monoxide detector comes close. Are you driven nuts by beeps you can’t stop? I already had one of these, I bought another at Best Buy, but I’m about to buy two more. Best Buy has the best prices, too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice smoke alarm, co2 akarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for some non-smart smoke detectors. Set up was pretty straight forward. Very handy app is also available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest alarm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart smoke alarm. I love that it parts of the nest system and that it tests itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are set it and forget it but at night the night light and status indicator to remind you that everything is working properly (internet, power, air quality) is relieving. I will be purchasing more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 3 weeks now and works great. Last night my wife threw some shrimp in a pan on the stove in the kitchen. It created a little smoke. The Nest is in our upstairs hallway and it notified us about the smoke and sent a notification to both of our phones. Seems very reliable so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity for any (smart) home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Always able to monitor your family’s safety without the unnecessary beeps or sirens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Great notification system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it warns you ehen you’re going to set off the alarm as well as not having any false alarms. It will also tell you when you had a power outage

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nice but a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice addition to the new home products working with iphone. A bit on the pricey side for a smoke detector. Easy hookup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pathlight is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it works well and fine as a smoke and carbon monoxide detector. The alarm silencing and voice alerts are great features. I really love the pathlight function. We have one at the top of our stairway and it is really convenient to have the light come on at night to guide your way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and sleek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5th one, have st 2 more and I will have replaced all in the whole house, garage and she shed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart smoke detector has audible voice notifications and phone notifications. I like that it warns you before going off and that you can silence it. This is especially helpful when cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for basic alarms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more late night wake up calls for low batteries. Pathway lighting is decent in the dark. Great upgrade but pricey when replacing the entire House with 14 detectors. We just did one on each floor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but good smart home addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using these in our home for several years. One of our other smoke detectors needed to be replaced so I bought a few new ones. One worked great but the second was defective. It took almost two weeks of working with Google support to get them to replace it. Terrible experience with Google but I'll continue to use these.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      It's unfortunate to hear that it took two weeks working with Google support to get the replacement for your Nest Protect (Wired). If you still need further assistance, you're always welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect complement to Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the Nest Thermostat and was then hooked on growing my Nest family. Added a total of 3 Nest protects after receiving a free protect through rebate. Protects work well, I haven't had a delay in the receiving of the notification, when smoke goes off. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second home in which we have use Nest products. This Nest Protect is not only a smoke detector, but also a CO detector. The best feature is when CO is detected, it stops the furnace from operating and continuing to spread CO throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Function meets Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it is simply spectacular.. No more annoying smoke alarm sound. The Nest product speaks on a pleasant way and it differentiates smoke form carbon monoxide. Also, it tells you through the app if the levels of smoke/CO are going up or down.. I will absolutely recommend this item..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest smoke detectors are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. Where each nest smoke talks Tom each other it assures you and early warning should there be an emergency

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The next step in protecting your home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had problems connecting to my WiFi but I got by that step. I may still have to set up a WiFi extender to insure that my connection is always in place. The only other snag to installation was I installed the mounting plate on one of the Nest units upside down and I believe the instructions could have been a little more definitive on how to mount. Other than that, I like the quality of the Nest Smoke/CO Detector units very much. All in all, a quality system of home protection and easy to add on to,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 6 of these and they to date work great no issues would recommend to any one who wants peace of mind and cam monitor from cell phone will shut ac unit if problem is detected and call fire department

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old smoke detector with co2 aNd smoke detector to avoiding two into single device along with dump device replacing batter every year instead of smart and path light very good and like self testing option instead of assuming

    I would recommend this to a friend