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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,707 reviews
  • Rated 4 out of 5 stars

    Expensive but good smart home addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using these in our home for several years. One of our other smoke detectors needed to be replaced so I bought a few new ones. One worked great but the second was defective. It took almost two weeks of working with Google support to get them to replace it. Terrible experience with Google but I'll continue to use these.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      It's unfortunate to hear that it took two weeks working with Google support to get the replacement for your Nest Protect (Wired). If you still need further assistance, you're always welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great combined smoke and CO2 detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is a combined smoke and CO2 alarm. Inadvertently tested with a steak that got smoky and it was impressive with the alerts on my phone, being able to suppress the alarm, and notification of the smoke clearing. Extra bonus is the motion detector night light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and install as a wired detector.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much better upgrade from version one. Easy to set up wired since it’s low voltage. Version one would have the tendency to freak out and go off. This version has had no false alarms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice detector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smoke detector you do not get a lot of false alarms, Low battery alert etc. although it does warn you when your batteries are low and these are relatively easy to change however I had one fail before its life expectancy and nest made it right but in my opinion they (nest)Should have a warranty that ends at the end of their life expectancy typed on the back,You pay a lot of money for these and the warrantee should back it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERIOUSLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight up.. These are NOT cheap but if you have animals and are sick and tired of those annoying as **** chirps and loud beeps that alone makes these worth it. The advance warnings, lighting of pathways, soothing VOICE warnings, EZ set up... BAM... Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Nest Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Nest thermostat so I was familiar with how well their products work. I like having the new smoke and carbon monoxide detector that can be controlled via my phone. I recommend this product to anyone wanting to upgrade their smart home environment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup if you already have a Nest account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a CO detector and this was perfect. Easy to install and I love the way it lights up at night if you walk past it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a pricy replacement but the install was easy. The motion detected path light is great in the hallway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 4 of these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up 3 wired and 1 wireless model. Very easy to install, replaced old yellowed smoke detectors from 1987! Always know when grandma burns the food as I get a notification (via nest app) that smoke is detected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and Improved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the Nest protects in a previous house I was very familiar with this product. The company has made some minor but ideal improvements to this device. The form factor has been upgraded and is much less vulnerable to braking the mounting hooks for the detector.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Four stars

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but you CAN’T connect it to your existing hardwired smoke alarms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's me know it is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a lot about the Nest detector. One of the things I like best is that when I turn the lights off at night to go to sleep, it has a green ring around it to let me know it is alert. If I don't see the green ring, I know there may be a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest'd up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nest detector because of the new law in MD where you needed to upgraded your smoke alarms. So I figured why not go for a smart one if I have to upgrade. It goes with my Nest thermometer and they can both my controlled from a smartphone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product for Pet Owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the nest thermostat & drop cams, this product fits in very nicely. It incorporates itself into the Nest app so you always know the status of each individual Nest Protect detector. This is comforting if you have pets who are at home while you are at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must have! We are slowly changing out all of ours. They perform their own self tests, send you alerts if something is wrong and light up when you walk under them so you don’t have to turn on any lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest smoke detectors are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. Where each nest smoke talks Tom each other it assures you and early warning should there be an emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st smoke/carbon monoxide detector I purchase. Although a bit pricy it's worth it. Smoke detection works well and the App offers many options for monitoring its status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replace the original plug to the supplied plug very easy ,love that it talks to you. Only problem was lining up the tabs on detecter on to the base plate ,not easy when you Are on a ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great smoke/carbon monoxide doctor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can get notifications through your phone with regards to battery and does daily/monthly test to make sure it is working

    I would recommend this to a friend