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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,707 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to know what’s going on when not at home. Very good quality as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool add on to the nest products and works great. I started my old car in the garage and left and 10 minuets later I get an alert saying co is too high. Problem is it went off all day and I couldn’t cancel because I was too far way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Protect 2nd Generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - Nest Protect 2nd Generation Smart Smoke/Carbon Monoxide Wired Alarm - White great product!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughters new home, i own one too, I totally recommend this. Peace of mind from being able to get alerts on your phone if away, great safety product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gen 2 improves on Gen 1 but somethings to be aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functionally this is just an improvement over the Gen 1 model. However for those that already have Gen 1 it is important to note that both the electrical connector and the ceiling mount are different between the two so it does add extra effort if you plan to swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement for your smoke/cm detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product from what I can tell, although I hope that I never have to find out how it works. It looks great, installs easily, and connects through WiFi to the Nest app on my phone. I own two of these along with the first generation Nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, smart, smoke and carbon monoxide detector.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi connected smoke detector. Works great when paired with multiple Nest Protect detectors. They announce the location where the smoke is. Will send alert to your iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have in every house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device actually works it works so good it's notified us when there's smoke in the kitchen when my wife accidentally over cook something and it also emailed me letting me know there was smoke in the house how awesome is that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted to upgrade the basic detector in our kitchen area that is a bad area for baking or using the oven above 350f. Has been a great smart home addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. works exactly as expected. when you don't hear it, it's a good thing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. I wish I could use it to speak into the room from another room, that would be a great addition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke detector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service from Best Buy and Best smoke detector. A piece of mind to have alert on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These second generation units are excellent. I have about 16 of them between two houses. They are expensive but worth the price of mind and notifications are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good addition to wireless home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Really like the LED light that comes on with motion at night. Easy to install and just minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a little trouble, but great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nest and all of their products. I checked my existing wires alarm system power and cabling and it should have worked for the wired units, but I couldn't figure it out. I called nest and they tried to trouble shoot with me, but again no luck. Best buy let me return these no questions asked and I moved on to the battery version. As long as you get power to there I'm sure the would be just as great as the battery version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and very easy to install. The only bummer is that it doesn't interconnect with existing interconnected detectors. The best feature is that you'll receive an alarm on your mobile device if there's an issue at home when you're not there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with our brand new FirstAlert smoke/carbon units and made the upgrade to the nest. Worth every penny so far. I will never own a different brand of detector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master room smoke detector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it. Best many I’ve ever spent. Works with Alexa and it has color changing lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great . . . just don't ask our cats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest Smoke Alarm we've purchased; it's for another part of our home. Connecting to Wi-Fi was a bit challenging, but other than that it works great. Our cats don't agree because the alarm is so loud, but what do they know?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to compliment my other Nest products and am pleased I did. For just a little more than a decent smoke/CO detector, I also have the convenience of being notified on my phone and being able to check on status from anywhere.

    I would recommend this to a friend