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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,707 reviews
  • Rated 5 out of 5 stars

    Nest Detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Perfect alarm Both smoke and carbon monoxide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke detector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service from Best Buy and Best smoke detector. A piece of mind to have alert on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel SO much safer now with these installed in my phone. Not only for fire/smoke but also for the carbon monoxide! Have had ZERO problems with setup or "false" alarms that other folks have had. Great product, great app, easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. works exactly as expected. when you don't hear it, it's a good thing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and the concept is awesome! Was just a little tricky on set up with connecting to the WiFi. And side note: the one it replaced was on the side of a wall up high, not the ceiling, so the whole it lights up when you walk past feature doesn't work, a little bummed about that. Thought its sensors would still pick up movement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install if compared with other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to spend this kind of money on a smoke detector but I am glad I did. Worth every penny as the smart features make this device super simply to use. Now have replaced all my smoke detectors with this smart style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced all the smoke detectors at home, big piece of mind,this things checked the entire house once per month,no more annoying beeping in the middle of the night

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it lights up at night so you can easily see walking in the hallways.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nesty Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. but pricey for something that expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master room smoke detector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it. Best many I’ve ever spent. Works with Alexa and it has color changing lights

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good with a major flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when working but randomly signs you out of your account giving you NO control over any of the alarms. I couldn't imagine being away and can't get alerts or see what is going on in my home because I forgot my google password. That is a major flaw that needs to be addressed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi IronEagle20, thanks for sharing your experience about Nest Protect (wired). We regret to hear that you’re having issues with your app, and we do understand how important the notifications are, especially when it comes to your safety. We take your feedback seriously, and we’ll make sure to pass along the details of your feedback to the right team. If you need help, you can always reach out to our support team. Feel free to call us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still the best smoke alarm on the market. It detects carbon monoxide, and both types of fires, and it announces the room with the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it’s rough to justify the price they are easy to setup and like the pathway feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Protect and my family could not be happier. Luckily, we haven't had it go off for a fire, but it has warned of smoke before (my mother-in-law's cooking). Great to have the app on the phone for notifications too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combination smoke detector and carbon monoxide detector, that not only alarms but has voice message letting you know what is going on. Plus alerts your phone in the event of an emergency when you are not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smoke Alarm on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Smart Smoke Alarm on the Market. Its important to make sure you pay attention to whether or not you are purchasing the battery or wired one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this in my basement after a remodel and connected to the rest of my house with no problem. It took less than 5 minutes to install and get connected to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to test themselves reliably and the nightlight is nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Finally feel the smoke alarms are useful. Gives feedback every month

    I would recommend this to a friend