Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,707 reviews
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to test themselves reliably and the nightlight is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smoke

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking device. I bought this as a Gift so I can't say 100% about its functionality. I will probably purchase one based off of the feedback I get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best detector on the market!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is officially completed protected by Nest and I have no complaints. They're pricey but the ability to monitor the entire house by room on your phone is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could save your house/your pets life

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be the one product i recommend every home owner to buy (thAt and leak detection rope). This thing could potentially save lives, and your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth the money!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nest product. Makes us feel much more safe and prepared!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Finally feel the smoke alarms are useful. Gives feedback every month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great equipment, sloppy setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all my Nest equipment, have had many since Nest first started. The setup is still a pain. Have to have another device near buy, has to be near the router. Who keeps their router and smoke detector within 10 feet of each other?

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi klatoo, thanks for supporting our Google Nest products. However, we apologize for any unfortunate experience you had in setting up your Nest Protect (Wired) with your other devices. We value your experience with our products and we'll certainly look into the information that you shared with us. We'll also make sure to pass this along to the right team since we're always on the lookout for ways that can help us improve our products and the features we offer. If you still need some help in setting up your Nest Protect (Wired), or would like us to walk you through some of the features of your Google Nest products, our support team would be happy to assist you with your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works so well that I converted every smart device in my home to Nest products or "works with nest". If you have a detector in your home that goes off all the time, save yourself some trouble and buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Smoke/Carbon detector I have purchased. The first unit was placed on my first floor and with this unit going on the second level. I have had no issues with either units and would def recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for home protection.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have. Has smoke and carbon monoxide detection in one unit. Also can alert on phone which makes it great while away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great product. Love the "Nightly promise" but it may be a bit sensitive. When it was really hot, it started beeping uncontrollably. Contacted Nest and they replaced my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t ask for much more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects via WiFi to my Nest thermostat, does a monthly audio check and can turn off my furnace automatically if carbon monoxide is detected. Has an escape light too although it should be much brighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three of these detectors and they all work great. They have a light that turns on when motion is detected. Great feature to have the dim light, should there be a real emergency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just make sure that it’s wired for 120v. We had low voltage from the old security system and had to have an electrician run wires for us. But the peace of mind is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Great product Love google nest products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A safe and smart home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for anyone who is looking to smarten up their home. These detect smoke and Carbon Monoxide and meet every requirement for today's code inspections. I like how they illuminate my pathway at night based on a motion sensor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not synced to regular detectors

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you would expect for a Google integrated smoke/Co alarm. My only downside is that it doesnt connect to existing detectors in your home via a sync wire, ONLY via google integration. So repalce them all or they are NOT synced.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello oppositesleeper, thanks for sharing your feedback with us about the Nest Protect (wired) and we appreciate that it works as expected. We hear your concern that it doesn’t sync to your existing detectors. Each company’s smoke and CO alarms use proprietary detection algorithms and interfaces, therefore there’s no industry standard. If alarms from different companies are connected together, they may not warn you properly in an emergency. The NFPA actually prohibits the connection of alarms from different manufacturers without special testing.

      For any other concerns, we’re always here to help and feel free to let us know by contacting us anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Triple function detector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it detect smoke & carbon monoxide but it also function as a motion activated night light. Best decision ever to buy this detector when shopping for new ones after I bought my new house. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest smoke detector

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Nest!! Our whole house is full of nest products. We love that it is a smoke and carbon monoxide detector. It also runs monthly alarm test on it’s own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke /carbon detecotrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these detectors are my favorites than other brands. These alert u very quickly and detect intstaneouly ,not like others that need alot of smoke to notify you of the gas you have in your house.!!!

    I would recommend this to a friend