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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,707 reviews
  • Rated 5 out of 5 stars

    Google Nest Smoke Alarms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I went with these higher value Google Nest Smoke Detectors. Better to buy high quality, than settle for less. Good loud clear voice notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smoke/Carbon Monoxide Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these to begin replacing the old annoying smoke alarms currently in my home. Over $100 a pop, but also a carbon monoxide alarm too. Very satisfied with my purchase. No more false alarms when making toast!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Great addition to nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed out my old smoke alarms for these, they have a nite light built in and work very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product but had to exchange defective unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this product 5 stars but the first one I purchased was defective. The first nest failed it's self test after install due to a defective microphone. Yes, the nest actually listens to itself to make sure it is working according to Nest Technical Support. I was advised to exchange which was a pain because of the time I spent installing. However, Best Buy exchanged the Nest for a new one and it works perfectly. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light is not so bright and a bit pricey, otherwise great product and app functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple nest detectors. Great and will stop the nest thermostat to stop the furnace from running the fan in case of a problem so you don’t make things worse in case of fire on Carbon monoxide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup Integrates with Nest Thermostat. Communicates with other Nest detectors wirelessly. Does not communicate with non-Nest smoke detectors which use a signal wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had a chance to connect this yet, but I think will definitely like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a huge upgrade from your standard smoke detector. From the routine tests to the ability to wave off false alarms, and notifications sent to your phone when you're not home, it's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Just what we were looking for. Sleeping safer at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With family and pets at home it’s wonderful to feel protected while I’m away. And the walkway light is a lovely added convenience that I didn’t think I would enjoy as much as I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best residential smoke alarm

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels amazing knowing google has our back, we leave dogs at our house when we are not home and we can be assured that they are safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great smart product addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. On line video of installation made it very easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for those who like to stay connected electronically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these around my home. Yea they are a little expensive but there’s no better peace of mind receiving alerts to your phone if youre away from home god forbid there’s a hazard. Worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sensitive without the annoying alarm!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very sensitive to things burning. I like that it uses a voice rather than an annoying loud alarm. And it connects with the rest of my Google devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service and delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience arrived quickly abd in one piece!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I would give it a 5 stars but you still need the nest app to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love NEST products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great detector for both smoke and CO. Love Nest products and ability to monitor through one app. 4 Cameras, 1 Thermostat, 6 Wired detectors, and 1 sensor.... all work flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new smoke detector to replace an existing one near the end of its e

    I would recommend this to a friend