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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,707 reviews
  • Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super safe, networks into existing home security system. Love the nightlight feature with motion sensor. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alarm. Real easy to understand and being able to see status online is really a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest for Indoor Grilling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 7 Nest Smoke detectors in 3 buildings... They work as expected. They still need a way to detect when I grill indoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smoke/CO detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted to try the connected detectors and I got a second after I realized they create a network between each other to enhance their functionality. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more chirping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The minute my brand new standard fire alarms started chirping, I sent them back. Haven't looked back sense, and as the few remining standard ones chirp, they will be immediately replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes your home safer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Nest. I feel more safe in and away from my home knowing that I will be alerted instantly no matter where I am in there is a fire or CO2 emission in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I don’t have to get a ladder to push a button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    intuitive device. Ongoing feature to confirm active operation. Warning of upcoming need for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love the warning about upcoming alarms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mostly converted all of our 15+ year old smoke alarms. The Nest product has worked better than expected with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet connected smoke alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm was easy to get connected to my WiFi and feel more secure knowing I can get text alerts if something happens and I am not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest smoke detector is a cut above the rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great. Safety light with motion sensor is handy!

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually good product but it still confuses items for smoke. Sucking up drywall dust made it go off. As well as the steam from my kids humidifier. Even though I was trying to silence it , the alarm continued to go off.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Daadaadaa,

      Thanks for sharing your feedback on Nest Protect. Getting false alarms can be annoying and this is certainly not the experience we want you to have with our product.

      As with any smoke alarms, dust build-up on the outside or inside of Nest Protect can impact the functionality. So it’s important to keep your Nest Protect free of dust and to clean it if dust is building up. For regular maintenance, simply wipe the outside of your Nest Protect with a soft, slightly damp cloth. If it needs a thorough cleaning, you can follow the detailed cleaning steps on this link:
      https://support.google.com/googlenest/answer/9254377

      We're always available to help you further with any concern you may have with your Google Nest products. Please feel free to get in touch by visiting https://support.google.com/googlenest/contactflow Nest

  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Best Smoke Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the night light feature for the hallways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased these because we were going on a long vacation and my husband wanted to be able to know if there was an emergency at our home since we have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the thermostat cameras in this. It all works perfect together. This is great for if you’re not home and a fire starts you’ll be notified right away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but disappointed with the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these to be able to silence the alarms from my phone because I have a dog that freaks out when they go off. Things got a little smoking when I was using my cast iron pan on the stove and they went off. Went into the app, but it wouldn’t let me silence from there. Had to physically silence it on the device. That was a let down. Otherwise, I do like them and good for peace of mind.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DavidB. Thanks for sharing your experience with the Nest Protect (wired). If the level of smoke or carbon monoxide is low, Nest Protect will alert you using Heads-Up. Nest Protect knows what smoke is, but not what is burning (like toast). If the smoke level rises, Nest Protect will sound a loud, piercing alarm. You can disable Heads-Up for smoke and carbon monoxide from your Nest app or the Web. But for your own safety, Emergency Alarms cannot be disabled since they detect dangerous situations that require you to move quickly to safety.

      For questions around the performance or features of the Nest Protect, our dedicated team is always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great idea, but still slightly flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nest Protect to continue my venture into the smart home world. Although these smoke detectors communicate with each other wirelessly, I wish I had the option of a wired connection that would work with my Security system. The product works really well, but unfortunately I'm not able to use them anymore due to my homeowners insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device -- works as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed getting these installed in our home (we have two). They seem to work as advertised, but they don't false trip when I do some smokey cooking with the windows closed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, a great product. Easy to install. Now my wife is happy.

    I would recommend this to a friend