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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,707 reviews
  • Rated 5 out of 5 stars

    Love the Neat Protect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the nest protect so far. They looks so much better than our old yellowed alarm. The path lighting is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great new detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and configure. Feel much safer and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new Nest Protect 2nd Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Nest Protect 2nd Generation will replace a 1st Generation Nest Protect. I expect it to work as well or better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest provides a great ecosystem of reliable products to safeguard your home and help make it more efficient. No exception here. Tested and validated expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good detector bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an older nest protect i had. apparently they have to be changed every 8 years or so. I thought it would be as simple as plugging the new one in to the older wiring, it wasnt. I had to rewire using the new harness. but works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Smoke Detector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent accessory to add to our Ring home solutions. Love the motion lighting feature in hallways for safety!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love the warning about upcoming alarms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest smoke detector is a cut above the rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great. Safety light with motion sensor is handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expensive but sanity safe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them to replace the cheap standard smoke detectors. the wiring harness works perfect to replace the standard harness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and conveniente. Placed first one in hallway and love the feature of the light when senses someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra expense!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I have Nest Protects throughout my household and they work with the Nest Learning Thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Nest Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool. We bought 3 when we converted from heat pump to gas heat. All three dectors when linked together will talk if one goes off. I can check my phone to make sure all is ok!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smoke detectors!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, I like how it talks to you if you’re burning toast. And I love how they connect with your phone, and alert you. Great buy!!! Buying more!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not worth the bother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few problems with installation. Then it took me a while to figure out how to disable the night light. Other than it being overpriced, it’s pretty much like a standard not so smart alarm.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for letting us know about your experience. We are sorry to hear that Nest Protect did not meet your expectations, and had some installation issues.

      We value your feedback as we're always looking for ways to improve our products and services. Your review helps us a lot along the process. In the meantime, we hope you will keep enjoying your Nest Protects since they provide you with one of the most reliable smoke and Carbon Monoxide detectors in the market.

      If you have other concerns or questions you'd like us to answer, feel free to contact our support team here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this good looking little fire alarm. Takes the guesswork out of wondering what those annoying beeps are that emit from the third world smoke alarm I used to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smoke Detector

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with the other 2 units easily. Great detector and the app works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest products, while premium priced, are fantastic. Loaded with features, simple to set up, and the entire ecosystem all works flawlessly together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me piece of mind that I know it's working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice that you can check on your phone to make sure it's working and it will test it also. Ours is at the top of the steps and the light is a great plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and it has a nice weight to it. I like that it has batteries but also the ability to be wired. Havent tried to test it yet besides pushing the test button, which of course made it sound. Will give 5 stars if/when it detects a fire correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully have not had to use this other than for testing. Love that it monitors and alerts me when I’m not at home.

    I would recommend this to a friend