Customer Ratings & Reviews
- Model:
- GA02081-US
- SKU:
- 10189194
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Google nest thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Very easy to use at home or from afar.
I would recommend this to a friendan okay replacement for Nest E
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the old Nest E thermostat. I like the look more, but this one didn't work with my system. I also don't like that it doesn't come with a base plate and it doesn't allow you to use temp sensors, or just run your fan.
No, I would not recommend this to a friendJunk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far google nest products have been nothing but junk. This is no exception. Google nest video doorbell died within a few months. Google nest temperature sensor died after a year. This thermostat needed to have a power module sent to me by google (they offer it free because they know they screwed up on the design). Finally got that figured out no thanks to their terrible installation instructions (ended up watching video on y-tube to get it right). Wifi function worked for about a month. Now no matter what i try it reduses to connect to the wifi. The app is useless, their tech support online and in app is a joke. Save your money and buy an Ecobee.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Fonger. We’re sorry to hear about your experience with using Google Nest devices, including the Nest Thermostat. Rest assured, this will reach our product team as we’re constantly looking for ways to improve our product’s reliability and usability, as well as how we handle customer concerns with care and efficiency. In the meantime, we’d like to have another opportunity to investigate and help you with your concerns. You may share with us your recent case number here: https://support.google.com/googlenest/gethelp
Works okay
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this thermostat for my upstairs unit and the Nest Learning one for downstairs. I like they learning unit better. If I could go back, I would buy the other one instead. It is smarter and has more features.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Teka, thanks for sharing your feedback on your Nest Thermostat. We're sorry to learn that your experience with your Nest Thermostat was less than ideal when compared to your previous device. Your feedback on the features helps us understand your preferences better when it comes to the products and services we provide. If you need further assistance with your Nest Thermostat or have additional questions, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works like a charm, links in the app well too
I would recommend this to a friendGoogle needs to fix connectivity issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermostat is difficult to connect to internet and Google Home App. Took numerous tries by myself and 2 different Best Buy contractors.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BajaPete, thanks for bringing this issue to our attention. We're sorry for the difficult experience setting up and connecting the Nest Thermostat to your Wi-Fi network. We have a dedicated team of support specialists, ready to help you if you're still having some issues. You may reach out to us using this help page: https://support.google.com/googlenest/gethelp
Thermostats that work as advertised.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice to be able to control my thermostat via app on my phone from anywhere. I am very happy to have upgraded to the two new Nest Thermostat's I had installed.
I would recommend this to a friendGreat features but lower quality then big brother
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good thermostat but the regular nest is better and higher quality. It is very average but better looking for the price range. Only uses the google home app, I prefer the Nest app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jkatsten, thanks for taking the time to share your feedback with us. We are sorry if Nest Thermostat didn't meet your expectations.
Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. you need any assistance with any Google Nest products, please don't hesitate to contact us on Google Nest Help page: https://support.google.com/googlenest/gethelp
Happy gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter’s new home. She has been wanting one but has so many necessary items so mom came through for her.
I would recommend this to a friendGreat thermostat!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great thermostat and I love it! Easily programmable and works well with my Google voice device.
I would recommend this to a friendA must!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must for the house. I’m glad I can control from my phone. I should have gotten this earlier.
I would recommend this to a friendSuper convenient!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits right in w Google nest cameras. A must have. Very convenient
I would recommend this to a friendLower profile t-stat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have continued to expand our home system and this has been a great addition. We really like the smart products and have pivoted to almost exclusively the Nest brand with a lot of success.
I would recommend this to a friendEasy Setup even without C wire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used two of these thermostats to control ac units inside a large building. Was concerned because no C wire but turns out, didnt need it! still worked!
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was cery easy to instal. Husand is in love.
I would recommend this to a friendNest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Just what we were looking for. It is a basic thermostat but able to connect to iphone for convenience. Only hiccup was trying to pair it with Alexa.
I would recommend this to a friendGreat.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace an “old school” thermostat. So far so good. It’s nice being able to control thermostat from phone.
I would recommend this to a friend2nd smart home device installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the smart doorbell, we decided to get the nest to help save money & able to control with our phones.
I would recommend this to a friendGet it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat! Didn't need the learning feature in other rooms of the house and opted for this one. Great price point for what it does.
I would recommend this to a friendGreat thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this just to have some automation for my heating and air. Set up was easy as well as the install. Device is very easy to use but I do have one complaint. Sometimes the rotuines do not work in the google home app. That is more a fault with google and not the device its self but it causes some minor inconviences.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jburch, thanks for sharing a review with us, and for trying out the Nest Thermostat. It’s unfortunate to hear that the routines sometimes don’t work, and we’re sorry for the inconvenience it has caused you.
The starters and actions available for a Routine depend on the type of Routine, connected devices, settings, and other limitations. Not all devices can be used as starters so make sure you add the device to the home you want to create a Routine for. And please note that you can only use some devices as a starter. Make sure you add the device to the home you're creating a Routine for.
Also, Routines are only available in select regions and languages. To use Routines in a supported region, switch your phone's default language to a supported language in that region. On most phones, you can change the language in the phone's Settings app. For more detailed instructions, check with your phone's manufacturer. The Google Home app may take up to 12 hours to update after you change the language. Learn more about the routines using this link: https://support.google.com/googlenest/answer/7029585
Or if further assistance is required, let us know by contacting us at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp