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Customer Ratings & Reviews

Your price for this item is $109.00
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 264 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 264 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is way better than my ecobee. very affordable compare to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option for Smart Home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace our analog thermostat. Saved us about 15% on our heating bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love being able to control it from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to install and love the WiFi programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you could add remote temp sensors to this unit. But that's okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat to save on energy costs at home..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok With newrelease similar to nest e same price with convenience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Not the best display compared to previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with google home and nest - I can access it through my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features you want for a better price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for people who travel for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control my apartment away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat but I did return for the higher level model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software a bit tricky needs some updating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No c wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because my system didn’t have a c wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A steal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful thermostate and a great value for money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great addition to my house. Easy to set up and use. Overall a good smart device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the Nest Learning Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would a cheaper and better alternative to more expensive learning thermostat and I was wrong. Should have bought Nest learning thermostat.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RokuUser, we appreciate your feedback. We’re sorry to learn that Nest Thermostat didn’t meet your expectations. We recommend contacting Best Buy to see if your Nest Thermostat is still within their return policy.

      We’d also like to hear more about your challenges so we can help you the best possible way. Please consider reaching out to us and we’d be more than happy to help. You can contact via this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    wish it was turning dial

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a fan love the turning one more instead of touch.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, NewNumberWhoThis. Thank you for sharing your concern about your Google Nest Thermostat. We're sorry to hear that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. Once you add your Google Nest thermostat to the Home app, you can easily control it even when you're not at home. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    For Duel fuel system will need a Professional inst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked compatibility with my system on Google website before purchase. Time to install: scanned bar code on Google Home, the app would give me a check (properly scanned the item) then return me to the home page. Downloaded the Nest app. It started me through the install process then said because I have a duel fuel unit I would need a “professional” to install it. Did not want to incur that expense, so I returned it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Rick, we appreciate your feedback. We're sorry to hear that you already returned your Nest Thermostat. If you ever reconsider and think about using Google Nest products, you may reach out to our support team and we'll definitely do our best to provide you a better experience. You may reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest thermostat and I love it as much as the first one.

    I would recommend this to a friend