Customer Ratings & Reviews
- Model:
- GA02081-US
- SKU:
- 12201993
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
A step back from previous Nest Thermostats
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with the Nest app (where I have all my other Nest hardware). Only works on Google Home app - returning it to the store. Also, it's not learning, it's a scheduled thermostat which seems dumbed down from previous generations of the Nest Thermostat. Pass.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi acj1,
Thanks for sharing your review of Nest Thermostat with us. Sorry to hear Nest Thermostat didn't meet your expectations and you decided to return it.
The new Nest Thermostat is designed to be set up and used in the Google Home app.
Depending on the type of system you have, you can do the following in the Home app :
- Change the target temperature
- Select a mode
- Change temperature presets
- Hold the temperature
- Turn on your fan
- Change your temperature schedule
- View your energy history
- Change thermostat settings
If you decide to give the Nest Thermostat another try in the future, and have any questions or concerns, please don't hesitate to contact us here: https://support.google.com/googlenest/gethelp
nest tstat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not enough info yet at my T-stat doesn't have the requisite power wire for wifi t-stat
No, I would not recommend this to a friendConfi
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to wire in because i was missing a wire on my furnace.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Badprint, thanks for posting your review. We're sorry to hear that you're experiencing some difficulties with setting the wiring for your Nest Thermostat. We'd like to take a better look at your furnace's wiring so we can help you with setting up the thermostat properly to avoid any damage to your device and your furnace. Please contact us on our Google Help page and let us assist you. You can reach our help page here: https://support.google.com/googlenest/gethelp
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed looks good, wife happy with simple operation.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi tk46992, it's great to hear that you and your wife liked Nest Thermostat. We're always looking forward to hearing the details of your experience and you can always count on us for your support needs. For any questions or concerns you may have in the future with Nest Thermostat, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Constantly disconnects
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so excited when we upgraded our thermostat to this, however it constantly disconnects from wifi every 1-2 days. I am SURPRISED if 3 days have passed and its still connected. I don’t understand how it has all these positive reviews. Dont get your hopes up.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DaniCA, thank you for sharing your review. We're sorry to hear that you're experiencing some difficulties with the connectivity of your Nest Thermostat. We'd like to take a better look at your thermostat so we can identify why it disconnects. Please reach out to our support specialists and let us help improve your overall experience with the product. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Not This Version
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love most Nest products but this one is just not functional - it's extremely hard to navigate. The original one is the best and I've switched back to that.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there. Thanks for posting feedback. We’re glad that you love the Nest products, but we’re sorry to hear your experience with the Nest Thermostat has not been ideal. We understand you went back to your original thermostat. If ever you come across questions or concerns about any Google Nest devices, please feel free to let us know here and we’ll do our best to help: https://support.google.com/googlenest/gethelp
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i ended up taking this back and getting the better one.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi thattalldude, thanks for taking the time to share your feedback. We're sorry to hear that the Nest Thermostat didn't work well with you and that you had to return it.
If you decide to give Nest thermostats another try in the future, we suggest using our online compatibility checker first to ensure that your system is compatible with Nest Thermostat. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat
You may also check this link to learn more about Nest thermostat compatibility: https://support.google.com/googlenest/answer/9246656
For any questions and concerns, feel free to contact our support team anytime here: https://support.google.com/googlenest/gethelp
Wrong product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working for my house.I Returned already because it was not compatible.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Juansreview, thanks for sharing your experience with us. We are sorry to hear that Nest Thermostat isn’t compatible with your system and that you had to return it.
We value your feedback and we are hoping that you will give our products and services another shot in the future, as we’d love to keep you as a valued customer. If ever you will reconsider, please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp
high hope, greatly let down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would love this thing... and when it actually connects to google home it is great, but sadly it only stays connected to the internet for about 20 minutes after restarting it... making the entire thing pointless, because even when your on the same network you cant access it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking time to share your feedback with us. We are sorry to hear about the connectivity issues you had with Nest Thermostat.
Connectivity issues for Nest Thermostat may be caused by several factors, such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby, and other Wi-FI settings.
Dual band connection is compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz, especially if there are lots of devices connected to the network at the same time.
We’re always here to help in case you need further assistance. You may contact us through this support link: https://support.google.com/googlenest/gethelp
NOT USER FRIENDLY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the cheaper Nest model and it clearly operates that way. I purchased this for a grandparent and it was complicated for me to even set the temperature. I would not recommend this unless you are trying to save money. The more expensive Nest is well worth it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi TechDad, thanks for taking the time to share your feedback. We’re sorry to learn that you had challenges with the Nest Thermostat. We value your feedback as we’re always working to improve our products and services. If you need help, our support team is always here to assist you. Feel free to reach us out anytime using this link: https://support.google.com/googlenest/gethelp
nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work. got replacement from google and was a nightmare
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there mickey, thanks for your time to share your feedback with us. We apologize that this has been a less than ideal experience for you, even after getting a replacement Nest Thermostat.
We may need to have a closer look at the issue youŕe having and figure out what may be causing it. We request for your patience, and if you´re willing to give it another shot, please feel free to contact our support team once more here: https://support.google.com/googlenest/gethelp
Requires electrician
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking device, however requires electrician to install it.
I would recommend this to a friendBUY THIS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. Just years ago it would've been unfathomable to be able to remotely control the climate of your home while now being a reality. My favorite features are the temp schedule and knowing that I'm saving energy at times when my home is unoccupied.
I would recommend this to a friendBAD CHOICE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Q: Can someone walk me through pairing or syncing my Alexa echo dot to my Sony Xb33? Thanks for any help you can give me. By Pont48 1 year ago Answer this question Q: Is the xb33 compatible with a wireless microphone? I'd lik
No, I would not recommend this to a friendITEM DOES NOT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITEM DOES NOT WORK….BROKEN..TERRIBLE CUSTOMER SERVICE
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Codi. Sorry to hear you ran into a problem with the Nest Thermostat. We’d be happy to see what may be happening and get a resolution for you — when you have a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Good Idea but bad brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will be returning this item. We had a new a/c unit installed and the installers always use the Nest thermostats and they told us this one was not as good. They were unable to hook it up. We will need a different brand a little more expensive and the installers will come back out at no charge to install the better one.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, we're sorry to hear about the experience you had with your Nest thermostat. If you'd like to share your thoughts, please provide your feedback through this link: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Good middle ground
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as many features as tbe other Nest Thermostats
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Avm25, thanks for sharing a review with us about the Nest Thermostat, and we’re sorry that it didn't meet your expectations. We appreciate your input as it helps us better understand our customers’ preferences and needs. We’re taking your feedback and we’ll pass it along to the right team to work on improving our products and services.
Meanwhile, if there’s anything you’d like us to address with, please let us know anytime here and we’ll definitely do our best to help you: https://support.google.com/googlenest/gethelp
User friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat was super easy to set up. Ive only had it for about 2 months but its been great. It has helpful to have scheduls set up for the day as well as recommended temperature to save money.
I would recommend this to a friendscrew up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item would not work with my boiler it would have Been nice to know when i bought the item and try to get a appoiment with best buy for instatlation .good to know if it was explained to me when i went to the stor to buy the item
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi vito, thanks for sharing your experience with us. It's unfortunate to hear that you encountered this issue and we're sorry for any inconvenience this may have caused you.
Nest Thermostat works with most 24 Volt heating and cooling systems including boilers. However, to verify compatibility of your boiler system, you may want to try out the Compatibility Checker tool on our support page here: https://store.google.com/us/widget/compatibility/thermostat
We'd be happy to provide further guidance and help with your concern. Please feel free to contact our support team whenever you visit the Google Nest help page using this link: https://support.google.com/googlenest/gethelp
Good product but not for old systems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked great but it didnt would like it should with my system which was 27 years old. It leaked a small amount of amps across the board that made my inducers motor keep kicking on and off
I would recommend this to a friend