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Customer Ratings & Reviews

$102.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2265 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,265 reviews
  • Rated 5 out of 5 stars

    Overall a great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is overall a great product! I do get annoyed where it tries to follow your schedule too much. So say for example if I am home on a day where I’m supposed to be at work and I adjust the temp manually, it would eventually go back to the temper it’s at when I’m not home. Probably an easy fix if I go I yo the app but it is annoying at times. Other then that it’s a great buy easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. We like the geo-fencing system and overall ease of use. Just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup!!! The google app walks you through setup making it easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check with your HVAC before purchasing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up having to return it as it was not compatible with my HVAC system even though Google told me it was based off my wiring. HVAC company came out after I tried to set it upyself and they confirmed with me that it is not compatible. Recommend asking a HVAC pro before purchasing it but this was a solid thermostat

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AndrewSr, thanks for sending us your feedback about your experience with Nest Thermostat, and it’s unfortunate to learn that you came across a compatibility issue. We can see how frustrating it can be when you were told that it will work with your HVAC system but it didn’t. The online Compatibility Checker has full instructions to check if your heating and cooling systems are compatible with Nest thermostats. You can also quickly tell if you have one of these systems without having to use the Compatibility Checker or to look at your thermostat’s wiring here: https://support.google.com/googlenest/answer/9246656

      We’ll share your feedback with the appropriate team to work on improving the accuracy of our help sites, and to improve how we handle customer concerns with efficiency. For any questions or anything you’d like to share, you can always visit us through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    The older version was better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the older version better. The one where the entire outside housing spun. I'm not a fan of the touch sensor on the side. It still works and the whole reason to get it is for wifi connectivity anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the Scheduling Feature and Remote Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, although took some time to set up with the app. We like the schedule feature and the ability to change the settings remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the Google Nest thermostat. Makes it easy to set and track living area usage for efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really convenient thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Program it from your phone. Set it to lower temp gradually to go easy on HVAC system. So nice - refreshes the house while I’m sleeping. I can check temp while I’m gone to make sure dog is ok inside house. Well worth the money. Looks attractive too. Got the base plate to cover up where old thermostat was so didn’t need to patch and paint. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is pretty good I can use with the home app and I can use with Alexa and the installation is pretty easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the budget version (this one) is perfectly acceptable and did everything i needed it to. i bought this for my brother and set it up. i have the higher-end version and i can't tell any difference. it's great and the app is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it installed and I have enjoyed it very much. Had to wait for my son to come put it in for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this and easy to install. love operating from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic enough- don’t pay extra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the main things I was looking for in my thermostat. I can schedule it, control it from my phone, and is compatible with google home/mini. Bonus points for it looking awesome, having smooth controls and being very very user friendly. Side note: both my parents have the google learning thermostat. As far as I can tell, the actual learning is the only feature this device doesn’t have. I am glad I went with this model and saved the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While buying open box it's mentioned excellent condition, but No Battery, No manual. And cost also reduced after my purchase the same open box excellent condition, one more New also reduced price with trim kit included. comparatively new is best.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, KeertheeswaranS. We’re sorry to hear your experience with the Nest Thermostat hasn’t been the best. We’d be happy to support you with answers to any questions you may have about the device: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It is easy to use and works well when you are away from home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY! Not enough power for 2-wire connection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these when they came out on Nov 1, 2020 to upgrade from old honeywell programmable sensors. I have two (2) 24V wire connections: 1 red and 1 white for running my oil furnace. When I first installed them, I didn't see a problem with them, but soon discovered that they were leeching the battery to run. Fortunately, I could still return them and get money back on my card due to the extra time on the holiday return window. However, it took over a month to see this problem and by that point you wouldn't be able to return them under the 15 day policy. I ended up splurging and getting the 3rd Generation Nest Learning Thermostat. It's only been running for a couple of days now, but I have them installed upstairs and downstairs and I'm not seeing any battery leech. If you have 3 wires, you'll probably be fine as you can use one as the C-wire to power your unit. But if you're like me with only 2 wires then my recommendation is to stay away from this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First nest product I buy and I'm very satisfied with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and gets the job done!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I ended up having to return it due to my house being so old and needed t be rewired. But I got one for my mom and she loves it. I love how it's so small and blends into the wall and looks like a cool space age piece. I love that now my mom is able to control the temperature of her house on her phone and I feel that Google Nest is so user friendly to set up and she's able to figure it out on her own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, nice to be able to set it to any temperature when your not home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as other products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough review as I know this is the cheap product with nest. This does not connect to the nest app that has more feature than the google app does. You must install with google app which is very limited in functionality. The overall setup was a little difficult even with directed guidance in app. Felt it always disconnected from google app and could not be recognized. Had to keep going through the process. The cheapness is also found in the overall interface of thermostat. Not easy navigating with finger on side. You pay for what you get here. It does work but not necessarily the way you would want it to. Save the frustration and get better nest device if you are a google smart home user.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your feedback and thanks for letting us know your issues. We’re sorry to learn of your difficult experience with setup and functionality of your Nest Thermostat and the Google Home app.

      Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. It provides you with seamless integration with your other Google devices. And if you find it hard to navigate the thermostat from the unit itself, you can control the thermostat with the Home app even when you’re not at home so you can change the target temperature, select a mode, use temperature presets, change thermostat settings and a lot more. You may check this link that includes video tutorial for a brief overview of Home app control: https://support.google.com/googlenest/answer/9249866

      Also, if you will need to reinstall your Nest Thermostat in the future, the Google Home app will help you select all the right options for you and your home. You can use this help article as a reference: https://support.google.com/googlenest/answer/10125150

      Lastly, It’s important to make sure that the thermostat is getting enough power from your system wires as the connectivity issue of your thermostat is related to power issues. If your HVAC unit can’t supply enough power, the thermostat battery will start draining, and this results in your thermostat limiting its features such as Wi-Fi connection to preserve the battery. The resolution may be to install a common (C) wire in your system to deliver constant power to the thermostat. The power resolution will also help fix the connectivity issue. We recommend contacting a Nest Pro technician to check your system first and install a common (C) wire if needed.

      We care about your experience and your input helps us better understand our customers' preferences and needs. And if you have any concerns about your Nest Thermostat, don’t hesitate to visit us anytime here: https://support.google.com/googlenest/gethelp Nest