Customer Ratings & Reviews

Easy to use and sleek look. I am able to hop into the app and change the temp from anywhere with the click of a button.

Great value, Looks beautiful and easy to read display. Very simple and straight forward installation. No C wire needed. Make sure to check local rebate from energy provider.

Works well. Useful for monitoring temperatures when away.

This thing is awesome. I went on vacation and controlled the temperature from the app. So convenient

Its a pretty cool little device, really changes the look and feel of the room i installed it in. Wish i had done my research first before buying it. Even though it uses batteries it still needs an outside power source for the Wi-fi feature to work. A little annoying that a product that is advertised as a Wi-fi thermostat needs extra stuff for that feature. You will either need to connect a C wire to the unit or buy a Nest Power Connector. I do have the C wire connected to my Nest but still says theres not enough power for the Wifi to work. Though i am able to turn ON the thermostat via my phone app, BUT it will randomly disconnect from the Wi-fi and then i have to manually turn it OFF from the Nest device.

I love this thermostat! Looks very sleek and modern. Easy to navigate once I got used to the touch sensitivity. I've linked it to my Alexa & love the convenience of telling Alexa to adjust the temp or using the Google app when not at home.

Easy to install and use. Setup was within minutes and I was able to control my temperature from my phone

Was needing a new thermostat. Had ours for 15 years and it was time for a change. Love that it is so simple and you don’t have to flip and switched to change the temp. Overall, it’s a really good product.

Love love love! This helped me with keeping the house where it needed to be while away!

Wiring was different and didn't work without changes at the main board. Would have been nice if all the programming transferred over. Best Buy experience was fine though. Hope Google will support the product for the long term as they are stopping support for 1st and 2nd Generation even though the hardware was still working.

Great new product, however my HVAC system fell into the 15% that was not compatible, so I had to go with the 3rd Gen Learning thermostat. Later bought this thermostat for my mom. Simple and seamless install. Works great for her system.

I was worried about this product, as I'm not very tech savy, but I absolutely love this thermostat! So easy to use and I love that i can change the temp even when I'm away from home.

I’ve had the nest for about two weeks now and so far everything is going well. I love the fact that I can check the temperature in the house when I’m at work and also lower it when I go to bed or when I’m not going to be home. I thought you would be able to set alerts for when the temperature goes above or below a predetermined setting but you are not. My heat-only system didn’t have a c wire so I purchased an adapter online (NOT the nest power connector) to power the nest and it has been working great. I’m so satisfied I purchased another one for my second zone. As an added bonus I was able to get a rebate from my power company, too. The install was fairly straightforward but not without its issues. It took a few tries for the nest to detect all of the wires which was a bit frustrating because the wires are supposed to be “locked in” by little tabs on the unit but not every wire was able to be “locked in” and still detected by the unit. If the adapter wire was ran behind the wall it might have made that easier but I am not too sure. Since the unit has been working ok that is a project for another day as I am not too bothered by the exposed wire to the outlet. It’s important to note that I am not an electrician or very “handy” when it comes to DIY projects but I am generally able to figure it out between the instructions and YouTube/Google. The setup process for Google products has always been a headache for me and this was no different. Luckily, customer service was open late to assist me and get the device setup. The issue that I was having was the google home setup process kept failing at the very end saying “something went wrong.” I had the most recent version of the app and tried all the troubleshooting steps like factory reset of the nest, phone reset, with no success. Surprisingly, the customer service rep had me turn off cellular data on my cell phone and restart the setup process with just Wi-Fi on and that worked to complete the setup. Who knew!?!? Overall I am very satisfied with the entire experience and would recommend the nest to anyone looking for a smart thermostat. The install process didn’t require a high level of skill to complete just a bit of finesse. The manner in which the app walks you through the entire process is easy to follow. Another important note is that this is my first smart thermostat so I have not had experience with the prior nest app/device. The google home app is intuitive and simple and makes using the nest a breeze. The nest device also shows the indoor humidity level and current outside temperature which is pretty neat.

the thermostat looks great and amazing, I recommend 100%

Just got them installed. I really love them. I can check on my new furnace and garage temps anytime of day. Highly recommend them. It was tricky getting set up. Had to have my electrician call for instructions. I could not have done that myself.

I bought this Nest thermostat to replace an old, analog thermostat. The installation was simple without any assistance.

Get this one, no need to upgrade. It does what it needs to do in a very smooth way. Dont spend more than this.

We have always wanted one and we absolutely love it!

Love this product so much! So easy to adjust our thermostat, even while lying in bed at night! Such a nice way to have better control over our heat and air system.

Love the ease of controlling it with my phone, its awesome.