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Customer Ratings & Reviews

$114.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2266 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,266 reviews
  • Rated 3 out of 5 stars

    Good product, Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a hour to get assistance for my purchase. Customer service was the worst experience ive had at a best buy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, BonnelM. We're sorry to hear that you had a terrible experience with the retailer. If you need assistance in setting up or installing the Nest Thermostat you purchased, please don't hesitate to reach out to our team of specialists on our Google Help page. We're standing by to provide you with troubleshooting tips and guides so you get the best performance from the device. You can visit our 'Contact us' page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy to install at home with little experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Easy to set up. would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Allows programing and remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great to be able to use from your phone and internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST Wifi Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worlds best Thermostat! Easy to install, program and use!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great product. Will save on electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to adjust the temperature and smart use from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as promised. So nice to change the thermostat from my bed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to install and love the WiFi programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you could add remote temp sensors to this unit. But that's okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Looks great and very stable. Great when using google assistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Termostato

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, it is beautiful for my house and easy for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat great way to control temperature from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great, is super convenient, and saves money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy installation. Good for basic functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works flawlessly, easy to set up and saving me a ton on heating costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, nice color Nest thermostat, shipped quickly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T BUY without looking at your wires first!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many different websites say that this thermostat is compatible with a two-wire (no “c” or “common” wire) system. I think it WAS. At a time when you set it up electronically through the Nest app. There are several videos online which show you how to do it (the installation, not the setup on the app). HOWEVER...the QR code now forces you to use the Google Home app. This app will not allow for a full and successful setup without a c-wire. Once I realized this, a quick search online reveals the same thing. Further investigation reveals that having no c-wire causes problems with the batteries charging leading to more serious problems. Unless you already have a C-wire system (or equivalent), or just really want to rip up your walls to run a c-wire, I would NOT recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RealNYCOpinion,

      We appreciate your feedback. We´re sorry to hear of your disappointment with the new Nest Thermostat.

      Nest thermostats can charge their built-in battery using your system’s heating and cooling wires. But, when your heating and cooling wires are not able to deliver the needed power for your Nest thermostat, you may need to connect a common or C wire. It helps deliver enough consistent power to your thermostat. Learn more about Common wire here: https://support.google.com/googlenest/answer/9251212

      If you'd like us to have a look at the issue, then you may reach out to us. We'd be happy to assist you and work on improving your experience with your new Nest Thermostat here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Nest thermostat purchase. Excellent product. Easy to use.

    I would recommend this to a friend