Customer Ratings & Reviews

Easy to install, easy to operate. Nice way to upgrade your HVAC to smart

Works, but it is worth getting the better one. I had the other one and was being a little cheap and regret it. If I could exchange it I would. Oh well.

this smart thermostat keeps the house in the temp range all year without me having to switch between heat and cool.

Let me tell you how refreshing it is to have something easy to install, compared to amazon. Have had a nightmare of a time dealing with alexa and related products. Got my nest thermostat installed and setup in under 25 min with automation. Google may be slightly more expensive, but worth every penny.

Easy to install, great for controlling your HVAC especially if you have a fixed schedule or if you are gone a lot. Nice to be able to control from outside the house while cleaning HVAC (disconnect pulled). Saves on electric bill

The best thermostat. love to able to precool the house before arriving home

Easy to use we like it. Just follow the set up instructions and you’re on your way.

This smart thermostat has been a great addition to our home! We can control and view the temp anywhere from our phone or other Google devices and the system monitors our activity to more efficiently bring the home to a comfortable temperature while remaining eco efficient. My electric bill has not gone up or down but my house is much more comfortable than before. Since my dog stays home during the day, I like being able to adjust the temp while at work. The only problem we had was in the beginning. The online system compatibility test did not stress we needed a C wire. We had to call an HVAC friend to help complete the set up but once that was done, the system has been nothing short of great!

Great help And Customer service for my Neat purchase

If you really just want this for some scheduling and light smart home control, it accomplishes that well for a good price. This works best if you set your schedules up and never touch it again. Physically using it is a bit finnicky. Also, it does work on battery alone but a C wire is ideal and worth running if not a major hassle. It is not touch screen, which it tells you but will likely confuse people unfamiliar (roommates, family, guests, etc). If you want something very comprehensive get the pro or an ecobee/Honeywell.

It works well and is relatively inexpensive when you compare it to some of the other smart themostats on the market. This one doesn't have the auto learning feature which was on my previous Nest though I didn't miss it. I would rather program it myself anyway.

Takes some getting used. Wish it had a way to brighten the screen to see it better but other than that I really like it

Surprisingly easier to use than I expected pretty much without even trying I've already saved money or not my energy cost and like I said I haven't really set things up on a schedule yet very happy with the purchase should have done it years ago

Works good. My furnace required to buy a device called nest power adapter. It cost 30 us plus shipment. Google send it to me free. I just want to let you know guys.

Easy to adjust temp on app, learning curve on device, but easy once you figure it out! Great for someone who uses mobile technology regularly, may be harder for people who aren't as familiar with technology

Small and cute. The mirror like appearance is cool. Remember this is not a self learning one and not getting any back panel. So if your previous AC unit leave some paint marks, then you need cover those with a panel which need to be purchased seperately.

My in-laws had troubles reading and using their old thermostat (which still needed to be switched from heat to cool). So, I installed this updated version of the thermostat I have been using for the last few years. It was easier to install than I remember and now I can control their HVAC for them. No more accidentally setting it to an insane temperature and then just dealing with it because they don't want to be a bother. Now, I just set it at a range I know they both like and walk away. No need to swap from heat to cool, it does it on its own. And if they feel uncomfortable, I can remotely change the settings for them.

Instructions for installation were clear, and I was able to follow even while messing up the labeling of wires. Taking the picture like it told me before installing, allowed me to find my issue after having only the heat work. The device seems to work great! The only issue is that it doesn't seem to use the air on full blast, instead slowly lowering the temp over time. My old thermostat did things differently, apparently.

Needed to replace my first gen Nest thermostat and this one was easy to install and works great.

Purchased this version after having the pro version for years. The reason I downgraded to this is because the battery on the pro gave up on me and wouldn’t charge. I don’t have a c wire to my thermostat so the battery wouldn’t hold anymore and started turning off my A/C unit when the battery would randomly give out. I like this version better because it allows for replaceable batteries.