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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 67 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
  • Rated 2 out of 5 stars

    Looks good but can't hold temperature.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't Hold the temperature for more than 24hours. You have to reset the temperature every 24 hours. It looks good but is absolutely worthless to me.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Michael, thank you for sending in your feedback on your Nest Thermostat. We can see that you're experiencing some difficulties with holding the temperature for more than 24 hours. We'd like to know more details on your thermostat and how you use it so we can help find a resolution for you that may improve your experience. We recommend that you reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Does not work at all

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has never worked properly . Tried calling Google support but is a useless one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ecobee is for Me. This was a Waste

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat worked from December until March when i had to call professional hvac people out & replace it with a ecobee. There was a recall on my model and Best Buy didnt inform me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these units. Installed one properly, it worked just once in starting AC unit, then stopped working. I checked online for any clue, but couldn't make it work. Returning both units.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, thanks for choosing our Google Nest products. We're sorry to hear that one of your Nest Thermostats stopped working. If you're willing to try, we'd like to help you with your concern. Our dedicated team of support specialists would love to work with you and see how we can help you best. Please consider reaching out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two digital thermostats on 12/2222, but I only got one. It was terrible! I was really disappointed because I really needed to receive these items together and on time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GeoffreyK, thanks for choosing our Google Nest products. We're sorry to hear that you only received one package. We recommend reaching out to BestBuy for further assistance with your concern. Nest

  • Rated 5 out of 5 stars

    Google thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, can change temp from anywhere, in or out of the house. It's sleek and modern looking. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great programmable Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great programmable Thermostat, It has a intelligence built in and learns through daily usage and adapt wit new settings.

    I would recommend this to a friend