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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2214 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,215 reviews
  • Rated 3 out of 5 stars

    Was great until it wasn't! 2 1/2 months in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd Google nest thermostat of the same type. This was great until it wouldn't stay connected to the app. Worked great for about 2 1/2 months and now it won't stay connected to the app so we can't control it remotely at all. Restarting it connects it back but it may stay connected for a day ir 2 then back to the same issue. I went through all the troubleshooting prior to calling then. Talking to Goggle nest customer service was pointless did all the same troubleshooting they have listed on the app that i told them i already did multiple times. I saw on anothwr review that the Google home app is the problem and they already know it but haven't done anything about it. I asked early on in the call if that was the issue to avoid wasting my time. The agent said she never heard of it only to put me on a long hold after the repetitive troubleshooting and tell me there is a problem with the Google app and they are working to resolve it. The problem with that is the review I had previously read about the app problem was already about 4 months old. I give up I'm taking this back and getting a Honeywell. I really wanted this to work badly but i refuse to pay and keep something that doesn't do what it is supposed to do. The whole point in a smart thermostat for me is to be able to control it remotely. Also i turned off the eco feature bc it kept setting my a/c at 80° in the middle of the morning and we work from home. In Texas heat that is the equivalent of no a/c. Google try again. Just won't be with me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, Smart, Check your wiring first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thermostat and the smart capabilities, I am knocking off one star because many homes don't have the proper wiring to use this out of the box, my house did not, so be aware. Also, programing is not intuitive, it is great once you figure it out, but I had to look for a while to find the right settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really neat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Connects to wifi and you can control thr temperature of your home from anywhere. You can set schedules and it uses your phone locations and a motion sensor to know when you are home. Turns the heat down automatically when nobody is in the hourse and turn it on when you show up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easy to set up and is overall great. Sensory on the side of thermostat is a bit tricky but is easy to manage with the app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BeaA, we appreciate you sharing your review . We're glad to hear that you had an easy time setting up your Nest Thermostat. We can see that you're experiencing some minor issues with the sensors. We'd like to get more details about your concern and help you with troubleshooting steps that may improve your overall experience with your device. Please reach out to our support specialists anytime by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Thermostat to have at home to control the temperature on the fly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart thermstat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Nest smart thermostat to help control the prices of my Georgia Power bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the standout features of Nest thermostats is their smart functionality. They are equipped with built-in sensors and Wi-Fi connectivity, allowing you to control and monitor your home's temperature remotely using a smartphone app or through voice commands with compatible smart assistants like Google Assistant or Amazon Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    intuitive and friendly user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, I shared the device management with my wife and she loved it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of the device while also being compact on the wall. Once you get it figured out, its simple and quite nice. It has a side touch bar to access the menu's and it lights up a little bit when you walk by it. Its very nice but if you dont have a c wire in your previous thermostat, you will have to get a c wire adaptor to use but otherwise very good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was much easier to set up than the first gen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Google Nest, but it does have it's quirks. My husband does IT and each time he does stuff with our network, it always gets disconnected from WiFi and it's a pain in the neck to get connected again as my husband has to jump through hoops just to get it connected again. I personally have had issues with navigating it's interface and stuff as it's a tad confusing. It's good, but it could be less confusing to use - for me anyway. Lol!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Anibydesign, thanks for sharing your experience with us. We're sorry to hear you're having trouble with your Nest Thermostat disconnecting to your Wi-Fi. We suggest contacting our support team so we can assist you and check on your Nest Thermostat. We might need to perform some troubleshooting steps that may help resolve your concern.

      Also, to help with you navigating your Nest Thermostat, you may check this Beginner's guide article: https://support.google.com/googlenest/answer/9248184

      Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy and accessible the controls are on the thermostat itself and the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for Same Function and Style

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will keep this brief. The Oringinal Nest thermostat (2nd or 3rd generation) is still the best one out there in terms of functionality, style, and intuitive use. So I would actually give this a 3 out of 5 stars. HOWEVER, the fact this is about $200 dollars cheaper on sale then the Orginal and has all the same functionality in the app and on the nest (plus some people may enjoy the look).

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JustDat1Guy, we truly appreciate your feedback about the Nest Thermostats. Nest thermostats are designed to be more than just smart; they're also meant to be thoughtful and helpful parts of a home. And while every good quality product comes at a premium price, Google Nest worked on giving its customers a beautiful, yet affordable, and easy-to-install thermostat. It provides an efficient yet affordable choice to households that are interested in a smart thermostat without going over the budget.

      We hope you’re making the most out of its features. And if there’s anything we can be of help, simply let us know by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Set it and Forget it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this unit. Easy to install and set up, although I tweaked our program a few times, until I got it right. That's obviously NOT a flaw in the thermostat! One thing I have noticed, sometimes the unit will not initiate the scheduled program setting until it senses a presence nearby. For instance, setting will remain on nighttime temp, if we sleep past scheduled morning setting, until we walk out into the area where the thermostat is located. Not a big deal for us, so we still love this unit. Plus, we got a $50 rebate from our electric utility company!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Nest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and pastel color, has all the functions of the more expensive model, and has revolutionized our A/C experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful Tool For Your House!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, My Wife Loves this, My Daughter Loves this, My mother Loves This, Heck even My Dog Loves this! Once you get past the initial "Install/Set-Up" phase you will feel the benefit from using this Wifi Thermostat!! I won't go into a long detail review because you can just read about the features and performance on this product, You can Also go watch a good 1 or 2 detailed video review on this product if you wish, i recommend that you do! better than reading our reviews on this. We love this tool in our house and I'm sure anyone who is Tech-Savvy and likes new next gen gadgets will love this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good product. easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new thermostat. I was able to install it myself. I works fine. I had some trouble programming it at first but i mostly have it figured out now. I had a different one in our last home that i really liked more but was unable to get it to work in my new home so i changed to this brand. It works as advertised and the price was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice thermostat. Wasn’t hard to install either. Really like being able to accurately tell what temp the house is at

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been awesome! I installed the in no time both upstairs and down. Alexa! Change temp to...Alexa, what is the temp upstairs, etc... Happy I made this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. App guides you through it all.

    I would recommend this to a friend