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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2217 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,218 reviews
  • Rated 5 out of 5 stars

    Easy , convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Convenient. Wish it had a touch sensor as well. Nonetheless very easy to install if using the Google home app. Can be challenging to use manually without the smartphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, nice to be able to set it to any temperature when your not home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have these in their homes. It’s so nice changing the air or heat when I’m not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is pretty good I can use with the home app and I can use with Alexa and the installation is pretty easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad that I hired an electrician to install this as an additional power adapter was necessary, but now that it is in, I find it far superior to our previous thermostat in ease of use, and therefore will likely save us money and keep us warm when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good entry to smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, is good-looking, and sets up automatic schedules. Please note, it's not a touch screen, but it can adjust the temperature on the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the Google Nest thermostat. Makes it easy to set and track living area usage for efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it! Right meow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this product and couldn’t be happier. I left the first one at my previous residence and could not wait to purchase for my new one. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest. Was easy to set up and works great! Gives me a piece of mind that when I not at our lake home the temp is holding strong. Also nice to be able to turn the heat up on our way to the lake. I have had zero issues with this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart thermostat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Works differently than the original one that had the outer ring that turned to adjust the temp. This one has touch sensitive controls on the right side. Honestly, not a big deal. If you don't know what W1, or C wire, or any of that mean, get a pro to install it. Also, be careful when mounting. The base has screws on the top and bottom, which is very likely where your wires are running (most likely down, where the bottom screw would go). Don't screw into your wiring!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Took awhile to figure out how to hook it up to my phone since I’m not a techie person. Now that it’s all working I love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bit the bullet and got programmable thermostats. While they work pretty well, their performance is inconsistent when it comes to "pre-warming", in other words, raising the temperature in the main living area to a certain temp BY a certain time or starting to raise it to that temp AT a certain time. In other words, sometimes it will start pre-warming before our appointed 5:45 am time so that it is at the prescribed temp when 5:45 rolls around, and sometimes it starts the warmup AT 5:45, so that it is not up to temp til 6:00 or a bit later. Sort of annoying, and Google sent out replacements that did the same thing.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, DavidL. We’re sorry to hear your experience with the Early-On feature on the Nest Thermostat hasn’t been the best. Here’s some things to try to get it working just right:

      1. Give it a few days to learn: Your thermostat takes a few days to learn how your home heats and cools. It won't preheat or pre-cool during this time to save energy.
      2. Disable learning: When you turn off Auto-Schedule, your existing schedule will remain but your thermostat will stop learning from your future adjustments.
      3. Restarting your thermostat: Restart your Nest Thermostat after disabling and then re-enabling the Early-On feature using either the thermostat or the app.

      If you need any more support, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    NEEDS C WIRE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke to nest before I bought and they said it would work with my system. It works but on battery only. C wire issue they said wouldn’t be. I should’ve been smarter. Good quality though, touch dial works well, looks great and it’s slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the Scheduling Feature and Remote Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, although took some time to set up with the app. We like the schedule feature and the ability to change the settings remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive smart thermostat!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first smart thermostat that I purchased. It has all the features of the nest learning thermostat except for schedule learning and a rechargeable battery. I returned this unit to get a nest learning thermostat, due to preference. If you don’t care about schedule learning, this smart thermostat will work for you.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Bret. Thanks for trying out the Nest Thermostat. We understand that having the “learning” feature is ideal for you. However, the Nest Thermostat doesn’t use Auto-Schedule. Instead, you can set a temperature schedule during setup and change it any time you want and the thermostat will still learn Time-To-Temperature. And with a temperature preset, you can easily set a specific temperature that you repeatedly use a bit faster than manually adjusting the temperature dial. Besides using ready-made presets like Comfort, Eco, and Sleep, you can create custom presets. If you want to make changes to the temperature but there’s a hold, the app or thermostat will tell you that you need to end the hold first. Google Nest worked on giving our customers a beautiful, yet affordable and easy-to-install thermostat for households that are interested in a smart thermostat without going over the budget.

      We’ll share this with the right team as feedback like this helps us better understand our customer’s preferences and needs. If you find yourself in need of another thermostat, see this link to compare, and learn which thermostat is best for you: https://support.google.com/googlenest/answer/9230098. For support concerns, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good thermostat for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for people with google devices that dont want to spend a lot of money. Good feature letting you control it from your phone while being away. Only con i could see is whether or not it continues to work if there is a disruption in your internet service

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, Yorel! Thanks for sharing your feedback with us. We're glad to know that you're enjoying the Nest Thermostat features. You can still use the Nest Thermostat to control your system even without Wi-Fi and it will function as a traditional thermostat which you can control manually from the device itself. However, you won't be able to utilize its other features such as remotely controlling the thermostat using the app.

      For other questions and concerns, reach out to our support team anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Simple and modern design that blends in with the wall and decor. The features are slimmed down from the Nest Learning Thermostat but I like the new temperature profiles of "Comfort" "Sleep" and "Eco". The device was also practically free after PSEG and NationalGrid rebates. Cons: I needed to run a C-wire since the thermostats only control heat in the selected rooms. Other: Not as premium as the Nest Learning Thermostat, but I still appreciate the design and display, especially considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact, Smart and Easy to Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, Smart and energy saver. Easy install. I have Carrier HVAC and it's compatible with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Can control over phone. Easy to use and understand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has made a big difference in regulating the temperature in my home. Easy to install; took about 15 minutes.

    I would recommend this to a friend