Customer Ratings & Reviews
- Model:
- GA02083-US
- SKU:
- 6460785
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. This is a replacement for my homes original Thermostat.
I would recommend this to a friend - Pros mentioned:Ease of use
Sleek and working!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it! Get $75 from LADWP too works great with Google Home App
I would recommend this to a friend - Cons mentioned:Compatibility
Only for homes and newer condos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can only use it with a common wire so if you use it in an older condo, it won’t be awesome.
I would recommend this to a friend Doesn't work for all houses
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I was able to get it to work, it was great, but it ultimately was not fully compatible with my home, and I ended up replacing it with the higher model.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, SecretHero. Thank you for sharing your experience with your Nest Thermostat. We're sorry to hear that it wasn't compatible with your system and that you had to replace it with a higher model. If you need any help in the future, please don't hesitate to contact our support team by visiting our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Nest Thetmostat. Issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am concerned... it did what I expected it to do and was very pleased. However, I had a wifi outage and this actually caused the thermostat to power down. It should not do this. Best Buy Total Tech ( I am a member) repeatedly said it is normal. Then it powers down when I adjust my humidistat. Nest says it us likely defective or wired wrong. Total Tech says it is operating normally. I will continue to pursue this. I think the thermostat could be great if this gets resolved.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, MarkF. Thanks for the feedback you shared on the Nest Thermostat. We hear your concerns about its power along with its connectivity. We’d like to have a closer look whether these issues are caused by the device, or other environmental factors. Please share with us your recent case reference for additional guidance and assistance: https://support.google.com/googlenest/gethelp
Pretty solid thermostat.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the programmable features but if you get the white one it could get dirty if you touch with dirty hands.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest very good. I have that i buy for my friend today she love it
I would recommend this to a friend Great purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use, , never had any issues
I would recommend this to a friendNot as nice as original Nest Thermostat E.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as nice as original Nest branded Thermostat-E. Picture shows a white face, but it is actually a black/mirrored face. Does NOT, AND I REPEAT NOT, blend in with white wall. Outer ring is white, or whatever color option you choose. Additionally, now that these are "Google Nest" branded thermostats, you MUST use the google assistant app to set up and control these. I Replaced an original Nest (pre-google/nest) unit and the original Nest thermostat app was MUCH nicer and intuitive to use. In addition, the old Nest used a flat lithium battery and had a micro-usb port to charge it in an emergency. The new google-nest unit uses rechargeable AA batteries and has no charging port for them. FYI, the wifi transmitter in my original nest thermostat failed after about 4 years, which is why I bought this one.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi ItsJustMe, thanks for posting a review. We’re sorry to hear that the new Nest Thermostat didn’t meet your expectations.
The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Also, it uses 2 standard 1.5 V AAA alkaline batteries that you’ll need to replace when they get low. You’ll get notification on the thermostat and in the Home app when the batteries start to get low.
Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Feel free to contact us here anytime: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Amazing Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thermostat. Easy to use. Rebate from pwer company is a plus. Highly recommended.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest very good. I have that and i ask for my friend. She love it
I would recommend this to a friend Retired Senior
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased.I’m a retired senior and my thermostat is located on first floor of my home so I’m careful going up and down stairs- Bei g able to program heat is truly the best. Great customer service as well.
I would recommend this to a friendGreat for multiple reasons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as mine thermostat is controlled by evergy and they are shutting it off and on so much my ac unit outside burns up contactors, this will allow me to monitor my temp when not home and if trouble occurs know i meed to get home to fix it ... in mean time try and figure out how to unwire there control box near my furnace
I would recommend this to a friendWorks as described!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like we need it to. Perfect for being able to adjust the temp from bed or another room. At first we were worried about the low buzzing we would hear coming from it, but apparently that's normal. Definitely like the sleek look of it!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DedraC, thanks for your feedback. It's great to hear that the Nest Thermostat works well to meet your needs. Despite the buzzing sounds seem to be normal, you may still have the option to contact our support team if you wish for us to help you further check on the buzzing sound. You're always welcome to contact us for any support needs here: https://support.google.com/googlenest/gethelp
Great devices with more smart features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good but i thought display will be round like in watches but it's a square display. Overall the functionality is very good and able to control without c wire in most cases. So try to see how good u can control them from mobile
I would recommend this to a friendFunctional and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of these. They are extremely easy to install, set up and operate. I love the touchscreen, look and feel. The app on the phone is fine. Easy to get to, change and operate. Well worth the price, but I am not "super fancy". I like functional over fancy.
I would recommend this to a friendGood Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product, works well and easy to install. I did not like having to go online to get installation instructions. Also they did not clearly describe how to use the unit as far as adjusting and making menu selections. They should have done that first. Optional Backplate should have been included.
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great termostato, Im so happy with the purchase…….
I would recommend this to a friend Nest Thermostat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Thermostat definitely is an investment to help save on heating costs. It is easy to install and set up to maintain three temperature settings of comfort, eco, and sleep. If your system doesn’t have a “common” thermostat wire the Google wiring adapter is needed to maintain optimal performance.
I would recommend this to a friendRecommend to friends and family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart thermostat is awesome and has an easy to read screen in any light setting. The controls for navigating the settings on the device itself takes a little bit to get used to, so I mainly used the Google Home app for all adjustments.
I would recommend this to a friend