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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 94 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 94 reviews
  • Rated 5 out of 5 stars

    Google Nest Smart Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great features and functionalities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly well with google gome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes very handy if you are far from home or if you already in bed and dont want to get up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the touch panel on the right for setting/holding temp is confusing. I set it in Google home but it did not show up in my nest

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nitin, we appreciate you for sharing your feedback on Nest Thermostat, and we're sorry to hear it's a difficult experience for you.

      Since the Nest Thermostat doesn't have a touch screen, you can use the touch bar on the right side to control your thermostat. Swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached. Here’s how:
      - Tap the touch bar to bring up the menu.
      - Swipe up or down to select an option.
      - Tap the touch bar again to confirm your selection.

      Also, the thermostat must be set to Heat, Cool, or Heat • Cool mode to change its temperature. To change the mode, tap Temperature mode Heat Cool mode and select the one you want. Then you can manually adjust the temperature two different ways:
      - Tap and drag the dial clockwise or counter-clockwise to increase or decrease the temperature
      - Tap + or – to increase or decrease the temperature 1° at a time.

      If you’re willing to tell us more about your feedback, you can reach out to our dedicated team at the following link and we’d be happy to work on improving your overall experience: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest Smart Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Smart Thermostats are amazing, they are smart and adaptable. They are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable does the job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this Nest for half a year now. It started giving me problems a couple weeks back, when i called I found out there was an upgrade. Once i upgraded the system everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat really easy to use and set up By Best Buy geek squad was great and very professional. Took about half an hour but the tech was really nice and make sure everything works well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good product. The technician had a hard time connecting the Nest to my wifi. They tried two different units, and they did not work. I had to upgrade to the next model, and that worked like a champ with no issues.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Buddylu, thanks for taking the time to share your feedback with us. We're sorry to hear about the difficult experience in setting up your Nest Thermostat. It's possible to double check which Nest Thermostat will work with your heating and cooling system, by cross referencing the wires with the Compatibility Checker tool using this link: https://store.google.com/us/widget/compatibility/thermostat

      Alternatively, if you need further assistance, you're more than welcome to reach out to our support team by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep updates on my smart phone if not I'll try again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for us

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like nest brand thermostat and this color is my favorite color I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated , hope to see decrease in energy bill since it can sense if you are home and adjust temperature accordingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this thermostat into my home I was moving from. The buyers love it. can be controlled from your cell phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst product ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had and love the learning nest so when I purchased the google nest thermostat, I thought I was buying the latest technology. Turns out these thermostats barely work and don't work without the app to run them and even when using the app programing them makes no sense. I wish I never bought them and the nest pro team is a subcontractor called On Tech, they are formerly cable installers and know nothing about HVAC systems. Sorry I ever purchased the google nest. I have to replace all of them.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for posting your review. We're sorry to learn that your experience with your Nest Thermostat has been less than ideal when compared to your previous one. The Nest Thermostat provides comfort at home while still being energy-saving at a lower price compared to the Nest Learning Thermostat. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.

      If you're willing to give the Nest Thermostat another go in the future, please reach out to our support specialists so we can help you with the setup and guide you on how we can improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped us a lot with controlling the AC and heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nannie2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item. It helps on the electric use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahh got it in pink (sand) and ordered the trim kit as well! It’s convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and never have problem with it. Love the color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not fully compatible with new systems or 6 wires

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks nice works but blows cold or cool air ecen though younset it higher,unless youbuse emergency heat function which shouldn't be necessary.Doesnt have all wire options

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there funkyman, thanks for posting your feedback about the Nest Thermostat, and we’re sorry to hear that your experience is less than ideal. There are different reasons why your thermostat is behaving differently, and we’re hoping you can tell us more about your concern so we can guide you with structured troubleshooting guidance and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent thermostat easy to install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free after the rebate - awesome upgrade to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, nice color Nest thermostat, shipped quickly

    I would recommend this to a friend