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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 94 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-94 of 94 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so cute, it’s a good size and works pretty good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I got the damage pce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase from Best Buy I didn’t put on Because my technician was on vacation he come after 3 weeks he put on it work only 4-5 days after that stop it is not working I took back to Best Buy they they didn’t take it back I told them to exchange the PCs they said no we can’t now it is garbage for me I can’t use

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Andy,

      Thanks for letting us know about your experience with the new Nest Thermostat. We understand that your Nest Thermostat only worked almost a week and we’re sorry for the frustration this issue has caused.

      Nest thermostats come with a 1-year limited manufacturer's warranty starting from the date of purchase. If the issue is related to your Nest thermostat, please feel free to reach out to us so we can examine the issue and do our best to help you out on Google Nest Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Please read

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about it EXCEPT, this does not sync up with the NEST app, you have to use the google home app which I was disappointed in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat, you can control from your cell phone, anywhere,anytime. And affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to change the temp when I'm away. I also like using it with Alexa.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didn't like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what's wrong, the product is going offline and says wires are missing, maybe they installed something wrong..

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, BulentA. We’re sorry to hear you came across this issue with the Nest Thermostat. This device uses the voltage from your system’s wires to keep its internal battery charged. If the power from your system is insufficient, the thermostat will run off the batteries for a while before it must turn off completely. But if you repeatedly get low battery messages from your thermostat, or if there’s another power-related message, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the internal batteries from draining.

      We can help you check for other reasons why the thermostat is behaving differently. We welcome you to visit us anytime using this link: https://support.google.com/googlenest/gethelp";\ Nest

  • Rated 3 out of 5 stars

    Confi

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to wire in because i was missing a wire on my furnace.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Badprint, thanks for posting your review. We're sorry to hear that you're experiencing some difficulties with setting the wiring for your Nest Thermostat. We'd like to take a better look at your furnace's wiring so we can help you with setting up the thermostat properly to avoid any damage to your device and your furnace. Please contact us on our Google Help page and let us assist you. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Not This Version

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love most Nest products but this one is just not functional - it's extremely hard to navigate. The original one is the best and I've switched back to that.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there. Thanks for posting feedback. We’re glad that you love the Nest products, but we’re sorry to hear your experience with the Nest Thermostat has not been ideal. We understand you went back to your original thermostat. If ever you come across questions or concerns about any Google Nest devices, please feel free to let us know here and we’ll do our best to help: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Requires electrician

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking device, however requires electrician to install it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work right wouldn't switch from cool to heat and was professionally installed. I lost money on instalation. Not happy. Totally junk

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Nest, thanks for sharing your experience with the Nest Thermostat, and it’s unfortunate to learn that it didn’t work despite having it professionally installed. We’d like to find out what went wrong so we can do our best to help provide a better experience for you. You’re always welcome to contact us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    lost times and money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn['t work i purchased two Nest thermostat E and they worked very well for 4 years then one was completely dead. Then this one no professional could find solution.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, redsea. We appreciate your feedback about the Nest Thermostat along with the Nest Thermostat E, and we’re sorry to hear about the issues you had. We’d like to get to the bottom of these and help improve your experience. Don’t be hesitant to contact us anytime at the following link for assistance: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    I had to return next day bc stopped working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by cashiers and ac repair man that this is common issue with this model thermostat.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Jayc. Thank you for sharing your review on the Nest Thermostat. We're sorry to hear that your experience was less than ideal with the device and that you had to return it. This is not the initial impression we want you to have with the device. We appreciate the feedback and have taken note of it. If you’re ever considering Google products in the future and have some inquiries, please don't hesitate to contact us on our Google Help page here:vhttps://support.google.com/googlepixelbuds/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is stunning against my wall. I love the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Take advantage of provider discounts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. It cost me less than $60 with Oncor discount code. I give it five stars overall because I saved money buying it and now I'll save money on energy consumption. It won't learn like the other one but it will have schedules that you customize to your preference.

    I would recommend this to a friend