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Customer Ratings & Reviews

Your price for this item is $109.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2248 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,248 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, super easy to use. I love being able to control everything from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade your home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to program, and what an upgrade! No home should be without a Nest thermostat! And in the middle of the night when you want to adjust the temperature, there is nothing like grabbing your phone and the app accommodates your wishes to increase the heat or AC. The “snow” is really white-white, so if you have white walls you’ll be in perfect shape.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    New Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works excellent, easy to set up, I can set a temp through my phone and see how its working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy new one. Since i had first gen and it no longer connects to app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Its so cool! I just had to take it back because my Ac/H wasnt compatible!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first you do need a C wire. My old thermostat did not have one. You pop off the cover on your furnace and the C wire is clearly labeled on the board. Go to a hardware store buy 5 wire thermostat wire and ran it in 15 mins and cost $20. It's not rocket science. You can do it. Google home app is fine. All my devices are on it so adding this to that app is better than using the separate nest app. IMO. Very clean looking. I actually prefer the non mechanical setup on the hardware. The other models that twist etc will just break eventually. Also, you bought a smart thermostat why would you touch it??? Overall great product, hopefully it is as durable and lasts for years like non smart thermostats. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the early generations. Side access button much easier and keeps for a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Great features for phone controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Director

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use from your phone. Is to install plus energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the office warm before I arrive and being able to turn down the heat from anywhere if I forgot before I left. Easy installation and very simple set up that the app just walks you through.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Green control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is it so convenient to be able to control the temporary with my phone. I love the color and blends in perfectly with my walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat. Easy to install and saving a lot of money $$$

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great if you need to manage temps without being th

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two. One worked great no problems at all. I control the temperature at my grandmas house all from my phone. She constantly wants the temperature changed and this makes it so nobody has to physicaly go there every time. The second one I bought for my own house arrived with damage. The connection where the y wire goes was broken and wouldn't stay locked down and the system couldn't read it. Returning this week and will see how the third goes

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JoeP22,

      Thanks for bringing this to our attention. We’re sorry to hear that you received a damaged unit. We’re always here to help if you need further assistance with the 3rd device.

      If you have any questions or concerns about your Google Nest products, we'd be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product, Difficult to Install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an adorable little thermostat that looks 1000x better than the old beige box. Setup is either easy, or very difficult. If you like to DIY and not pay for a “pro” install, make sure you do a lot of research before buying. If installation is not straight forward (my furnace has a 2-wire connection so installing a C wire is required) the instructions stop and google pushes you to hire a 3rd party installer. Finally my install is compete (with help from YouTube) and the thermostat works great. I wish they had better customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but annoyed at the fact that only one person can control the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and set schedules. Night and day difference if you are previously using a non-smart thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't go too much the battery Descartes too fast Or I was unlucky. With the product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    2 thumbs waaaaaay up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Connected super easy. Had to make a google account which is whatever but works fine. Easy to install and connect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy to use, stand out design!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this using an energy rebate through our local provider (be sure to check yours as well) because I wanted to be able to use the thermostat away from home. It was easy to install since I had prior experience from another model. I wish the side touch had a bit more surface for adjusting the temperature but that's a minor annoyance. The separate trim if you have holes to cover is also slightly overpriced. The color stands out though and wouldn't hesitate to buy another one!

    I would recommend this to a friend