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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,251 reviews
  • Rated 4 out of 5 stars

    Bought As Replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Nest thermostat E which developed an error after having furnace replaced. Factory reset didn't fix it. I needed a quick replacement so I got this. The mirror finish is nice. Will take a little time to get used to swiping instead of turning the ring. Also I used the Nest app before and this forces using the Google Home app. I have a number of other Google devices so I was used to it. Still, for the thermostat,I preferred the Nest app. The trim kit is no longer included as before. One star knocked off for extra $15 for trim kit. Overall it seems like a good replacement and batteries for backing up settings in case of a power outage are easily accessed on the back of the puck.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MoMo, thanks for sharing your experience. We’re glad that you like the Nest Thermostat, and we apologize that it isn’t available with the Nest app.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.

      Your feedback is important to us, as we are always working to improve our products and services. For further assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Satisifed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance and elegant design, easy wiring. Even have the fault detection on your equipment and reccommended fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy and worked great for the most part. Like that it has replacable AA batteries so no need to run an additional power wire. Didnt give it 5 stars because it IS NOT COMPATIBLE with the nest sensor. I mean come on... what kind of nickle and dime nonsense it this from Google???? If you want to use the sensor (so that it reacts to the temp of a particular room instead of the thermostat location) you will have to spend $150 more on the higher end model. Simply poor customer UX.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Miguel, we´re glad to hear that Nest Thermostat worked great for you. However, we´re sorry to hear about your disappointment with its incompatibility with the Nest Temperature Sensor, and for having fallen short of providing you with your support needs. We're definitely going back to the drawing board to see what new products and features we can cook up for you. If you´re willing to give us another shot at helping you with your support concern, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation worker was wonderful and took the time to install the nest correctly. It looks beautiful. Its been working great a few weeks in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time smart thermostat user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up in app and ability to set different modes. No issues with using remotely via app which has come in handy to adjust settings/temp when gone for longer period of time. My only dislike is system turns on when WiFi is off/disconnected and cannot control from wall unit. Also wish there was a lock feature so my child can’t adjust wall unit. Got it for $1 with comed savings so we are happy for that price but not sure I would keep it if paying full retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Google Nest Thermostat I have purchased. I bought this one for my 2nd home and it works great. I love how well the Google Nest Thermostat integrates with all my Google devices,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slowly Migrating to a Smart Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Google Nest thermostats to replace the 10-year old units I had, one of which was not working. Installation was easy. They work great. They can tell you outside temp, indoor temp, and humidity. Haven't really used the app to run them. But, I like that the option is there. And can't tell if I'm saving any energy because it's been 100 or more degrees outside for days on end. But, the potential is there for when this insane weather subsides. Also, I didn't get the optional backing because they cover up the hole that was in the wall already and the backing plate was unnecessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy function.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make our life easier to control temperature at beach house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install and Operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to install, took me about 30min. The instructions are clear and the Home app guides you through the process. You can adjust the settings using the tap/slide along the side, or using the app, or using Voice Assistant. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my house and the love perfect in my house!!! I love them and use them with my google nest hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to install. Must verify wiring and ensure have a C wire for proper operation. It had a sensor to know when you are home and can also use your phone to determine when away. Can control via smart phone and Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eco feature is really nice . It keeps the temperature set as per environment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the higher end one before so I am partial to that one. It was much easier to operate than this one. This was easy to install and I use my app to adjust the temp. I would recommend the higher end one but this is good for budget means.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts about the Nest Thermostat with us, ArianaM. Don't hesitate to reach out to us with any questions or concerns: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Very helpful and reliable for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward for installation ,no drilling what you need comes in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente and Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is Excelente and beautiful. Very practic and modern. it is also exclusive and has a. great endorsement. We are reassured by your guarantee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Love using the app to turn it on from my couch. Scheduling setting is a game changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade if yours is old af

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a thermostat that is better than the one we had from 1992. If you have an old one this can only make the AC a better all around experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have to be able to set your home temperature anywhere you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Easy hookup. Makes life easier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I brought this as a open box item. Looks brand new and saved me a few dollars. I purchased 2 of these. It makes life much easier. My wife definitely love the fact that she can talk to Alexa to control it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Device, very easy to use and set up.

    I would recommend this to a friend