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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,251 reviews
  • Rated 5 out of 5 stars

    Enjoy the Scheduling Feature and Remote Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, although took some time to set up with the app. We like the schedule feature and the ability to change the settings remotely.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very convenient and money saving

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I had a very old system, this is way better and very good at keeping my air at a good temperature to save me money but also be comfortable. I love that it talks to my google home and that there is an app that shows me data and I can control while I’m away. I also love how minimalistic it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, nice to be able to set it to any temperature when your not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how im able to control it from my phone or use alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases for my home! Instructions are really simple and straightforward. Took me about 15 minutes total time. Having the ability to control my thermostat at any given moment is what the 21st century is all about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and good and stylish. Awesome product and ease of use with google home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easier to set and save when not in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. One of the best I have ever bought. I recommend to anyone looking for a product like this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the other learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest products. However, skip this one and buy the better higher end product. I do not like the side controller. Not very intuitive. Also, cannot connect remote sensor.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, MrStash. Thanks for giving the Nest Thermostat a try. We’re always here with any support you may need with your Nest devices: https://support.google.com/googlenest/gethelp? Nest

  • Rated 4 out of 5 stars

    Schedule and Efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device keeps resetting my location to away when it doesn't detect any motion but I've since disabled the Google Home app to not use the thermostats to detect if anyone's home and just use my phone's location.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Azn628. Thank you for sharing your concern about Nest Thermostat. We're sorry to learn that you're having some challenges with the device resetting your location. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thanks Comed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup with detailed instructions. Looks good in my living room and works great with my Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek little upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We got it recently as we had updated two of the thermostats in our house and decided to finish the project and switch the one upstairs. It is sleek and fancy, compared to that old rectangle! I love that on this model, you don't turn the face, just run your finger across the side to adjust the temp. The only downside for me was the google home app. I actually like the Nest app better and would have liked to connect all our smart thermos to that instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this get set go and control. Watch usage and see if you ac is working right the way you wanted .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.... Eventually...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has issue with firmware on install. Must trick the thermostat and tell Google during install that you are not installing the C 24v common wire. If not, you will get an error code. You can "update" wiring after install to get it accurate but if told correctly to Google on install you will be extremely frustrated.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TheEyeGuy, thanks for taking the time to share your feedback. We’re sorry to learn that you had challenges installing your Nest Thermostat. We’re hoping that everything is now working great, and if you need assistance, our support team is always available. Feel free to contact us, and we’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    I wish the dial moved! Color is dope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a Smart thermostat that looked nice. This fit the criteria and the value was great! I thought the dial ring moved so that was a bit of a disappointment. The touch works but just not as good as the dial. I use the app or voice assistant to change the temperature majority of the time anyways.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DrDres, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Thermostat great. On the other hand, we’re sorry to learn about your disappointment with one of its features. The dial type thermostat is the Nest Learning Thermostat.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need any assistance, our support team is always here to help. Please feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    The older version was better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the older version better. The one where the entire outside housing spun. I'm not a fan of the touch sensor on the side. It still works and the whole reason to get it is for wifi connectivity anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the budget version (this one) is perfectly acceptable and did everything i needed it to. i bought this for my brother and set it up. i have the higher-end version and i can't tell any difference. it's great and the app is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great update to our home climate control system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this unit very much so far. I had issues when i set it up as it was not working. I called them for help and they asked for a photo of the setup and let me know all was setup properly. They had me reset the unit and it worked perfectly. With their help, all was good. I love being able to set temperatures and activating the system from my phone. A great addition to home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup!!! The google app walks you through setup making it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is overall a great product! I do get annoyed where it tries to follow your schedule too much. So say for example if I am home on a day where I’m supposed to be at work and I adjust the temp manually, it would eventually go back to the temper it’s at when I’m not home. Probably an easy fix if I go I yo the app but it is annoying at times. Other then that it’s a great buy easy to set up and easy to use.

    I would recommend this to a friend