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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,251 reviews
  • Rated 5 out of 5 stars

    Loving it!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that i dont even have to be home to monitor or set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Brining power bill down a lot. Super slick looking in the hallway too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Should have bought one along time ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an older home so this nest I could not use bc not compatible with my HVAC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME THERMOSTAT. Easy to install. Easy to program. Even easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so amazing and it was an easy install did me as an amateur with 0 experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I am very satisfied with my purchase and will recommend to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JUST OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more complicated to use than it needed to be. The app would not let me use my linked Google and personal email so I had to create a third Gmail account. Warning this version does not work with the separate sensors which was one in f the reasons we liked the Nest.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DanN,

      We appreciate your feedback on the Nest Thermostat. We're sorry to learn your experience has been a difficult one and the new Nest Thermostat didn't meet your expectations.

      While we're sorry to learn about your disappointment in the Nest Thermostat, we're taking your feedback to improve our services and products to give you the best experience. If you need any help with your Google Nest products, please feel free to contact us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostats. Just make sure you have internet working at all times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped seeing wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a year then all of a sudden one of them stopped being able to see the network. Of course it is 7 days passed its warranty so google says i have to buy another one to fix the issue. After searching the internet found out this is a known issue and that one of the latest patches bricked some of them. Would only buy again if know issues are fixed and google steps up for breaking there own product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, cswann. Thank you for sharing your concerns about your Nest Thermostat. We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We hear your concerns, and have taken note of it. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youtube made this install quick and painless. Just be sure to turn the power off !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that I can use my phone to control the thermostat. Very awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google messed up Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 Nest thermostats from a couple year ago and November 2021 I purchased a 4th which is now Google. Horrible setup, took me over an hour, no instructions (had to go online to find), messed up menus are confusing, forces customer to use tracking apps, and the scheduling flexibility is gone (used to be able to pick on/off times and temps anytime on any day. Now you get sleep or two others which don’t match everyone’s life patterns. I’ve yet to figure out the ad-how control which was one push on the original Nest devices. Horrible user controls. Don’t waste money on this unless you like frustration and don’t mind being less than satisfied. So so disappointed

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi KikiL, thanks for sending in your review. We're sorry to learn that you had a horrible experience with your Nest Thermostat and setting it up. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback helps us understand better what your needs and preferences are when looking for a product. Rest assured that the information you provided will be relayed to the right team and help improve how we provide you service.

      If you do have additional questions or need assistance with your other Nest Thermostats, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. the best product to monitor and adjust ac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Easy to use. Helpful with energy usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Nice and simple and easy to install!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works with our google assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and so glad to use it! It’s nice on the wall and very practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat easy to install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free after the rebate - awesome upgrade to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases every made. I love how it automatically adjusts at night and day!

    I would recommend this to a friend