Customer Ratings & Reviews
- Model:
- GA01334-US
- SKU:
- 10220181
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Best yeah
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t installed it yet waiting for the painter to finish up, but we’ll be putting it
I would recommend this to a friendBrand response from Nest Support
Posted .Hi ThomasB, we appreciate the feedback you shared about the Nest Thermostat. We can imagine how excited you are to try and use its rich features. If you find yourself in need of help with the setup and installation, please refer to this link: https://support.google.com/googlenest/answer/10125150
We also have help available and you’ll find us ready for your support needs here: https://support.google.com/googlenest/gethelp
Nest Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fully functional as the higher cost model, but a nice option if you are seeking remote access via phone.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi bobw, thanks for posting your feedback. We regret to learn that Nest Thermostat didn’t meet your expectations. We value your feedback as we’re always looking for ways to improve our products and services. If you need assistance, you can always reach out to our support team. We’d be happy to help you here: https://support.google.com/googlenest/gethelp
nest smart thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well. top is not snug fit, no instructions was able to look it up on website
I would recommend this to a friendBrand response from Nest Support
Posted .Hi hieulao, it's awesome that Nest Thermostat works well for you. We're also glad to hear that you were able to look up the instructions for setting it up. However, we do apologize for any difficulty you had in finding our support page.If you have any questions or support needs with Nest Thermostat, you're more than welcome to speak to our support team here: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this is a good thermostat but it not for me. It is not working at all. I got the Nest 3 and it working fine
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jbhqn, thanks for choosing Google Nest products. We're sorry you encountered this issue with Nest Thermostat.
If you're willing, we'd like to help you with the issue you are experiencing with Nest Thermostat. Our dedicated team of support specialists would be happy to help you, if you can reach out to us using this link: https://support.google.com/googlenest/gethelp
Great thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great addition to my house. Easy to set up and use. Overall a good smart device
I would recommend this to a friendPlease read
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved everything about it EXCEPT, this does not sync up with the NEST app, you have to use the google home app which I was disappointed in.
I would recommend this to a friendBad open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No batteries, not thing else...boxx is broken, old and bla bla ..
No, I would not recommend this to a friendInstallation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest did not work for me but it was only because of incompatibility with my furnace.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Samir, we appreciate you for posting your review on Nest Thermostat and we're sorry to learn that your furnace was not compatible with the device. If you decide to get a different furnace in the future and decide to give the Nest Thermostat another go, we recommend that you reach out to our support specialists so we can assist you with any troubleshooting guide you need to make this work for you. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Ok for an entry level smart thermostat.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Works with most systems". Did not work for my 2 thermostat system. Had to purchase 2 Nest Learning thermostats instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DJintrinisc, thanks for sharing details about your experience with Nest Thermostat. We do appreciate that you bought the Nest Learning Thermostat even though the Nest Thermostat didn't quite work with your heating and cooling system, and we apologize for any inconvenience you may have experienced.
If you will need further help in the future, please consider contacting our support team for further assistance with your Nest Learning Thermostat. We'd be more than happy to help you with your support needs here: https://support.google.com/googlenest/gethelp
Great Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like being able to change the temp when I'm away. I also like using it with Alexa.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the more expensive Nest thermostat and this budget version just doesnt feel the same.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JayD, thanks for sharing details about your experience with us. We also appreciate you for choosing both the Nest Learning Thermostat and the new Nest Thermostat model.
Nest thermostats are designed to be more than just smart; they're also meant to be thoughtful and helpful parts of a home. And while every good quality product comes at a premium price, Google Nest worked on giving its customers a beautiful, yet affordable, and easy-to-install thermostat. Hence, the launch of the newest Nest Thermostat. If you have any questions you would like us to answer, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp
Did not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with the wiring in my unit. These should be Universal.
No, I would not recommend this to a friendCHOOSE THE OLDER MODEL!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because of the following: 1. No wall plate. I needed to patch up the wall where my old thermostat was hooked up. The previous Nest Thermostat I bought came with a wall plate which was perfect. 2. Controls. I had to swipe up and down the side of the thermostat. What if my fingers were greasy? It's kinda annoying. Again, the older Nest Thermostat is better because it has a dial. Easy to change the settings. I could rotate the dial with my forearm if I was a piece of fried chicken. 3. I don't know why but it doesn't work with the Nest app. It says go to Google Home app for installation and control. Installation was easy but the Nest app for me is SUPER USER-FRIENDLY! The thing I liked the most is how easy I can schedule the temperatures during the day/night. Google Home app is freaking confusing! GOOGLE should do something about it. Probably the only thing I like about it is it's very shiny. I can see my reflection whenever I pass by. And oh, BTW, the screen turns up when it senses me coming. That's why I gave it a star. If it weren't for that, I'll give it a negative 1! If I could only return it, I would. Hey I could but I don't want the hassle anymore. I don't want to return things, like my wife and my kids.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi KungFuPapa,
Thanks for leaving a review for the new Nest Thermostat. We're sorry to hear you've had some inconvenience with using the Nest Thermostat.
We're always here to help you with any questions or concerns. You can get in touch with us here: https://support.google.com/googlenest/gethelp
Did not work with our ac unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with our ac unit, only a 3 year old house so it was strange that it didn’t work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Krelos, thanks for letting us know about the compatibility issue with your AC and Nest Thermostat. We´re sorry to hear about your disappointment
Nest Thermostat is compatible with most 24V HVAC systems. However, to ensure full compatibility of your A/C system, we recommend using the Compatibility Checker tool on our support page: https://store.google.com/us/widget/compatibility/thermostat
We'd like to help you out with your support needs. Please feel free to contact our support team by using this link: https://support.google.com/googlenest/gethelp
Nest thermostate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great iteam very sleek on the wall looks fancy and high class highly eecomended
I would recommend this to a friendDoesn't work to read humidity!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the first device I bought because the humidity reading was WAY OFF. Second device same deal! This product does not work out of the box. It adjusts AC just fine but can't read humidity. I have had other nest thermostats (early version) and they are accurate! This is either google's home ap at fault (the others are the old next ap) OR they are manufacturing crap since they took over NEST. Read the numerous complaints from others about the humidity reading before buying!
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not compatible with many heat pumps. My house was built in the 90s and is not compatible.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi joeptrumpet, thanks for letting us know about the issue. We´re sorry to hear that your heat pump isn't compatible with Nest Thermostat.
Although Nest Thermostat is compatible with most 24V HVAC systems. We recommend using the Compatibility Checker tool on our support page to verify whether your heating and cooling system is compatible or not. Here's the link to our tool: https://store.google.com/us/widget/compatibility/thermostat
We'd also be happy to talk to you and answer any questions you may be having with Nest Thermostat. You may visit us at the Google Nest help page here: https://support.google.com/googlenest/gethelp
Not for dual fuel systems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return this because it isn’t compatible with my home system which uses a gas furnace and electric heat pump
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Danny, thanks for reaching out. We’re sorry to hear that your system isn’t compatible with Nest Thermostat.
Nest Thermostat works with most 24V heating and cooling systems, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery that has a maximum of 6 wires.
We value your feedback, as we are always working to improve our product and services. If you have any questions, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
The worst tech experience I have ever had
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of this writing, I have been fighting for a YEAR to get this thing to work properly. I spent countless hours on the phone with just getting the thing to connect to the app!! Then it kept dropping power. And then the internal temperature it showed was very high so I had to pump my heat all the way up to get it to turn on and warm the house. I had heating bills over $200 last season because of this thing. And the worst part is Google has not been helpful in getting a replacement. So I am choosing another brand. Would give five THUMBS DOWN for this overpriced piece of crap.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi lanibear, we appreciate you for sharing your review on your Nest Thermostat and we apologize for any inconvenience you've experienced when reaching out to our support team for assistance. Your feedback here helps us in better understanding your needs and preferences with the products and services we provide. If you're willing to give Nest Thermostat another chance, allow us to redeem ourselves and help improve you with a better overall experience in the future. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Good, but not for every home
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might work for some people. But for those with older homes, or only two wires. Not worth the hassle of hiring electrician.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BobbyP,
Thanks for letting us know of your experience with the new Nest Thermostat. Sorry to hear you ran into an issue.
The Nest Thermostat works with most systems without a common(C) wire, but some systems such as heat-only, cool-only or single stage heat pumps with/without AUX heat require a common(C) wire to work. You can find more details on which systems require a common wire here: https://support.google.com/googlenest/answer/9246656
We also recommend using our online compatibility checker before your purchase to make sure the thermostat works for you. You can find it here: https://store.google.com/us/widget/compatibility/thermostat
We're always working to improve your experience with our products and services. If you need any help, we'd be happy to assist you here: https://support.google.com/googlenest/gethelp