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Customer Ratings & Reviews

$102.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2265 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,265 reviews
  • Rated 5 out of 5 stars

    Recommend to friends and family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat is awesome and has an easy to read screen in any light setting. The controls for navigating the settings on the device itself takes a little bit to get used to, so I mainly used the Google Home app for all adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install great video cheap subscrition will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why complicate this and not KISS it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can you not sell a product with a written or at least published manual which does not require a telephone or an app to use. This could easily be incorporated into a home monitoring of WIFI system without a separate app and the need of a phone. I have two of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, me and my wife are very happy on how work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Really easy to install and program, I strongly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dumb thermostat...not smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OE batteries are not rechargeable. OE batteries lasted 25 days! No "c" wire no power. Must use a pair of rechargeable batteries for power and charge when batteries are getting low. Counter intuitive rotating dial.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey jimmy, we’re thankful for the feedback you shared on the Nest Thermostat, and we hear your concerns about the its batteries and power, and with the touch control.

      We recommend replacing the batteries using only high-quality 1.5 V AAA alkaline batteries from a known manufacturer, so your thermostat can control your system (and you can stay comfortable) while you check the C wire. After you put in fresh batteries, go to “Fix or connect a C wire” for additional troubleshooting help: https://support.google.com/googlenest/answer/9251212

      If you repeatedly get low battery messages from your thermostat, or if there’s another power-related message, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the backup batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector. Go to g.co/nest/cwire for details.

      Also, although you can control and manage the thermostat settings using the app even when you’re not at home as long as your thermostat and Home app (phone or tablet) are both online, you can use the touch bar on the right side to control your thermostat, you can also swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached.

      We have help available, feel free to let us know by visiting us here if you need additional guidance and assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great termostato and great price , i loved the functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick install. Does it’s job.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Easy/quick to install. I’m sure there are other thermostats with more features at a higher price point, but for my small home and basic needs this works great. Interface is simple and user friendly. Thinking of getting my parents one for Christmas. Also if you have a Pg&e account you can claim a $50 rebate, which makes this product a must get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thermostat. It makes life so simple!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Works well. Am happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i replaced an old traditional thermostat with the Nest. It's working well. I had to call a company to install it ("Hello Tech" for $99) I like that i can change the temperature from my phone I also had to buy the Nest plate to put behind as the thermostat is small and did not cover the hole in the wall left after removing the old thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. Doesn’t live up to its older brother, but I do like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but with caveats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK but unfortunately, I needed something that could run on battery only because my home's heating is not wired correctly. I ended up spending $1K to have a heating contractor re-wire before this would work properly.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. While we’re glad you got the Nest Programmable Thermostat up and running, we’re sorry it may not have been the best fit for you. Don’t hesitate to reach out if you need any support: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thermostat and its ease of use! Love that I can control the temp from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the Nest app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike using Google Home. I miss the Nest app. The thermostat itself works great my home is more evenly heated and it’s easy to use one else you learn it. I set up a schedule when ig first installed everything and can no long find where to edit the schedule. Otherwise it’s a nice smart home tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy set up looking to get another one for my downstairs unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different modes that can be automatically scheduled throughout the day enable me to save money on peak energy times. I highly recommend using eco mode when you can. Make sure you have a C-Wire before installing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with New Hvacs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this three stars because the new design made it unable to be compatible with hvac units from 2014???? Very confused sad I had to return. The upgraded versions that have been released before this are supposed to be compatible.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kristen,

      Thanks for your feedback. We’re sorry to hear that the new Nest Thermostat didn’t work on your system and that you had to return it.

      If you’re willing, we recommend using the Compatibility Checker tool on our support page to verify if your heating and cooling system is compatible with the new Nest Thermostat. You may access the tool by clicking on this link: https://store.google.com/us/widget/compatibility/thermostat?hl=en-US&GoogleNest

      If you need further help, we'd be happy to assist you. You can reach out to us by visiting the Google Nest help link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goggle nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this product ability to change from app is great

    I would recommend this to a friend