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Customer Ratings & Reviews

$114.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2265 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,265 reviews
  • Rated 4 out of 5 stars

    no issues yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a bit of a pain to install but not certain if it was due to our current wiring or the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and minimalist design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks! I love how easy it was to set up. The only hard part was looking for my breaker box. Other than that, you are set to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control your home temp at ease.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google never seizes to deliver. Convenience to the max. Never have to worry about getting out from under the sheets to heat up the room. Easy set up as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install - called for help. Good guidance from professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good product. The technician had a hard time connecting the Nest to my wifi. They tried two different units, and they did not work. I had to upgrade to the next model, and that worked like a champ with no issues.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Buddylu, thanks for taking the time to share your feedback with us. We're sorry to hear about the difficult experience in setting up your Nest Thermostat. It's possible to double check which Nest Thermostat will work with your heating and cooling system, by cross referencing the wires with the Compatibility Checker tool using this link: https://store.google.com/us/widget/compatibility/thermostat

      Alternatively, if you need further assistance, you're more than welcome to reach out to our support team by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not your awesome original Nest thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels more like an imitation of the original nest. Looks likes there is no scheduling or learning. Notneasy to control as is touch based on a small strip on side. Its a cheap alternative for the original thermostat, if you can, buy the original.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Mikey. Thank you for posting your review on Nest Thermostat. We're sorry to hear that your experience didn't meet your expectations. Your device can create or adjust the temperature schedule in the app or directly on your thermostat. You can use Temperature presets that lets you customize temperatures for when you’re home, away, sleeping, and more. You can select a preset to easily set your thermostat to heat or cool your home the way you want. We recommend reaching out to our support specialists so we can help improve your overall experience with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Careful though if you like using the nest app cause this one only works on google home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google needs to simplify app

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    look great, the mirror feature does get fingerprint marks, the google home app is not user friendly at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition to my smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat ever runs off my Google nest. I never have to touch it. I just ask Alexa to do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, love the fact of being able to control from phone. Should be Chester though because it’s the older model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent thermostat 100% recommended, easy to use, google app is user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Keeps my house a consistent temperature and I love that I can control it from work for the dogs! And I love the look puts a cool edge to a home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most important feature I like here is that I can control the temp remotely. I can adjust it anything and anywhere I want. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and program. Rebates made it free except taxes. would highly recommend to anyone trying to save on utility bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and elegant when converting my home to smart thermostats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy with Nest products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to solve an issue with it, but it was the way the AC unit was set up in the house, not the thermostat. Works well and excited to use it in the summer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good product for us,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for our particular heating system as we had no C wire. Could not use the special connector sold by google nest, since there was no spot on the electrical panel for it. Batteries worked on the thermostadt for a short time, but it would not stay connected to WIFI without a stable power source. Could probably work for other systems

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi washerman, thanks for contacting our support team. We´re sorry to hear that Nest Thermostat didn't work well for your system.

      Wi-Fi disconnection and power issues may be connected. Nest thermostats are designed to get power from your system wires supply. If the system wires can't deliver enough power, the thermostat battery will start draining, and this results in your thermostat limiting its features such as Wi-Fi connection to preserve battery. We recommend a Nest Pro technician to check on your system´s wiring, and possibly install a common (C) wire if needed.

      If you´re willing, we'd like to assist you, answer any question you may have and improve your experience, if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    my friend has one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not installed it yet but a friend has it and she loves it so most definatly will see how it is soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had before home renovation, I love it, can turn on adjust in my bed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology best energy saving easy to use easy to navigate everybody in the family enjoy it and save money

    I would recommend this to a friend