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Customer reviews

Rating 4.4 out of 5 stars with 2276 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,276 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy with the Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest seems to be working fine, though I haven't tested its "extras", eg programming it to change temperatures. Since our boiler tends to cause problems, I wanted a thermostat that would allow me to see problems when I'm out of town during the winter months. This will allow me to have the breakdowns fixed before the house (pipes) freeze. I like being able to check and change the temperature from my iPhone. I haven't a need for it to "learn" my heating habits. I'll eventually program it to adjust the temp several times per day, but I only desire set times and changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle - Nest Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat. Easy to apply schedules.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Unknown compatibility with an OLD A/C unit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat does what is advertised - but it is not as simple to understand A/C unit compatibility as I had hoped. We have an old (1970's?) all-in-one packaged HVAC in an apartment, and the Nest sometimes doesn't have control of the unit fan. So even if the cooling or heating are off, the circulating fan stays on - I can't tell if this is caused by incompatibility or just my old A/C unit. Ultimately I like being able to use Google Home to control the thermostat wirelessly. The touch controls are average.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your time sharing your feedback with us. The Nest Thermostat works with most 24V heating and cooling systems, even old ones, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery. You may try using our online compatibility checker to ensure that your system is compatible with Nest Thermostat. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat

      Check this link to learn more about Nest thermostat compatibility: https://support.google.com/googlenest/answer/9246656

      You can check Beginner's guide to the Nest thermostat to learn the basics of how to use your Google Nest thermostat, change settings, set temperature schedules, save energy, control it with your phone, and more. Here's the link: https://support.google.com/googlenest/answer/9248184

      You may also contact our support team anytime for any questions or concerns about your Nest Thermostat. Reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Haven't tested all the options yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been installed only a few weeks, seems to do exactly what we hoped. I set the parameters for heat and a/c and, due to the weather we've had, both have actually come on as they should. I have not used my phone to adjust the settings, which is the main reason I bought this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first you do need a C wire. My old thermostat did not have one. You pop off the cover on your furnace and the C wire is clearly labeled on the board. Go to a hardware store buy 5 wire thermostat wire and ran it in 15 mins and cost $20. It's not rocket science. You can do it. Google home app is fine. All my devices are on it so adding this to that app is better than using the separate nest app. IMO. Very clean looking. I actually prefer the non mechanical setup on the hardware. The other models that twist etc will just break eventually. Also, you bought a smart thermostat why would you touch it??? Overall great product, hopefully it is as durable and lasts for years like non smart thermostats. Time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Only thing is that you might need a wall mount adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what you expect to be!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I have had both models. This is a simple smart programmable one where the other more expsensive one is a learning one. For the new house, this worked just fine. Looks sleek and nice against my white wall and it was easy to hook up to a dual zone, heat pump forced air furnace. No issues with it. The only buggy thing I have noticed is the App temp reading toggles back and forth when you try to set a temp. You have to tell it a few times for it to take. I think that's just a communication issue between the app and the thermostat though. Really, it's a minor issue and will probably be fixed with an update. Overall happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Works and it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easily to install sometimes have a few bugs but overall great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and Excellent for a Family Caregiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 85 old year mother with dementia. Wanted a Thermostat that I could control to ensure that my mother is comfortable and not look so confusing to her. This Thermostat is set to show my mother the Heat or Cool that it is set at and what the current Indoor temperature is. It is also motion sensored as you walk by the Thermostat for viewing so sometimes my mother doesn't even notice it because when you walk by the Thermostat, it can just look like a plain Circle Disc on the Wall. When you stop to look at it, then you can see the information on the Thermostat. Love it. Works great. Now, I know my mother will be comfortable in regards to temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is amazing and the design was great as well. The installation instructions were straightforward as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Eazy to use works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a thermostat for the house, I did a little research and found that this was the easiest one to set up and use. I like it you’d like it to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Perfect small smart thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and set up. I tired using the Nest app, but it looks like this directs to the Google Home app. Didn't realize it kind of looks like a mirror when not displaying information - very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Smart Thermostat from Google.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Intuitive to use. Geeat look and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the office warm before I arrive and being able to turn down the heat from anywhere if I forgot before I left. Easy installation and very simple set up that the app just walks you through.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    New Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works excellent, easy to set up, I can set a temp through my phone and see how its working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome Upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade looks cool and is easy to install and setup on the app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    NEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as advertised, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Control your HVAC from anywhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with ease of use, less than 15 mins install, up and running; make sure to check into and take advantage of potential significant electricity supplier rebate program to purchase; savings can go up to $75.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart stat with good features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use but a little too intuitive. I have to honestly study it some more but it’s a lot more user friendly than your average thermostats

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great if you need to manage temps without being th

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two. One worked great no problems at all. I control the temperature at my grandmas house all from my phone. She constantly wants the temperature changed and this makes it so nobody has to physicaly go there every time. The second one I bought for my own house arrived with damage. The connection where the y wire goes was broken and wouldn't stay locked down and the system couldn't read it. Returning this week and will see how the third goes

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JoeP22,

      Thanks for bringing this to our attention. We’re sorry to hear that you received a damaged unit. We’re always here to help if you need further assistance with the 3rd device.

      If you have any questions or concerns about your Google Nest products, we'd be happy to help here: https://support.google.com/googlenest/gethelp Nest