Customer Ratings & Reviews

I’ve had the nest for about two weeks now and so far everything is going well. I love the fact that I can check the temperature in the house when I’m at work and also lower it when I go to bed or when I’m not going to be home. I thought you would be able to set alerts for when the temperature goes above or below a predetermined setting but you are not. My heat-only system didn’t have a c wire so I purchased an adapter online (NOT the nest power connector) to power the nest and it has been working great. I’m so satisfied I purchased another one for my second zone. As an added bonus I was able to get a rebate from my power company, too. The install was fairly straightforward but not without its issues. It took a few tries for the nest to detect all of the wires which was a bit frustrating because the wires are supposed to be “locked in” by little tabs on the unit but not every wire was able to be “locked in” and still detected by the unit. If the adapter wire was ran behind the wall it might have made that easier but I am not too sure. Since the unit has been working ok that is a project for another day as I am not too bothered by the exposed wire to the outlet. It’s important to note that I am not an electrician or very “handy” when it comes to DIY projects but I am generally able to figure it out between the instructions and YouTube/Google. The setup process for Google products has always been a headache for me and this was no different. Luckily, customer service was open late to assist me and get the device setup. The issue that I was having was the google home setup process kept failing at the very end saying “something went wrong.” I had the most recent version of the app and tried all the troubleshooting steps like factory reset of the nest, phone reset, with no success. Surprisingly, the customer service rep had me turn off cellular data on my cell phone and restart the setup process with just Wi-Fi on and that worked to complete the setup. Who knew!?!? Overall I am very satisfied with the entire experience and would recommend the nest to anyone looking for a smart thermostat. The install process didn’t require a high level of skill to complete just a bit of finesse. The manner in which the app walks you through the entire process is easy to follow. Another important note is that this is my first smart thermostat so I have not had experience with the prior nest app/device. The google home app is intuitive and simple and makes using the nest a breeze. The nest device also shows the indoor humidity level and current outside temperature which is pretty neat.

Good quality and easy to use manually or from the app. I love that you can adjust the temps straight from your phone while you ate home or away from home. Installation was easy.

Needed to replace my first gen Nest thermostat and this one was easy to install and works great.

Very happy with the thermostat. Works great for my application.

I’ve been using the Google Nest Smart Thermostat in Snow for a few weeks now, and I really like it. The setup was a breeze, and I love being able to control the temperature from anywhere with my phone. The Snow color looks sleek and modern in my home, and the energy-saving features have already lowered my utility bills. Overall, I’m really impressed with this thermostat.

This thermostat lets me control my usage with manual, scheduled or even adaptive temperature control. It's really useful when you want to limit usage at certain times if day to help save at peak times. I like that I can check up on it from anywhere to go it from my phone! I have been a nest user since 2017 and there really isn't any other way I would choose to monitor my usage. It also can.be voice commanded via Google which is a huge plus.

Easy to install. Easy to use. Easily monitor your energy usage.

Easy to install, easy to program using Google Home app. Smart enough for our needs. Attractive. With rebates from my utility, made money by buying it.

This Nest works really well with the newer Google Home app. I liked the choice of color. This is called Sand although it looks a little more blush on the wall. But it is in the basement with the walls painted Sea Salt so keeping with the theme. My granddaughers like that when the walk up to it is like a small mirror. I like that at night I can set the temp from upstairs! Rebate eligible.

I received it very quickly and the connection is easy, anyone can do it.Simply connect to the app. and I have a baseboard heater - 4 zones and 4 thermostats, everything works very well

Easy to use and install. The instructions are pretty easy to follow. The thermostat is very accurate and it looks pretty cool. Almost like an ornament.

Great value, Looks beautiful and easy to read display. Very simple and straight forward installation. No C wire needed. Make sure to check local rebate from energy provider.

Easy to install, easy to use. Love it. A bit complicated to set up wifi but done in the end.

The Nest was easy to install. Setting it up via Google Home was quick. Works very well. My only complaint is with the "eco mode". My thermostat is in a formal dining room that doesn't get a lot of traffic. Consequently, the thermostat doesn't sense anyone home, so it goes into "eco mode" to save energy. By the time you realize eco mode is on, the house temperature has changed several degrees. Deactivating that mode on the Nest E is not nearly as easy as deactivating it on the more expensive Nest Learning Thermostat.

Bought this for my dad and he absolutely loves it. He is able to control it from his phone which helps alot when he is in bed on the second floor and wakes up cold or hot and needs to adjust it. He is getting older, so this is truly helping him stay independent. This one will not work a whole home humidifier though so please be aware of what you have/need before you purchase it.

Pretty good thermostat. Ready to program and control from the phone. I had an older thermostat that I replaced with this, and wiring was different, so I had a chat session with Google nest, and they were very good and checked compatibility for me and told me exactly which wires go where. Easy to install and worked perfectly right away. I also got the back plate and it looks nice. Doesn't have all the features as the learning thermostat, but for the price, it's pretty good, and has everything you would need.

Excellent quality. Easy operate. Easy installed.Very nice design. Comfortable.

Very happy with the performance of the device and the interaction with my smart home ecosystem. Price is high, but with the rebates from my town and state, it isn't much more than a typical thermostat. The main downside for us was two issues: 1 - we don't have a common wire in the locations our thermostats are located and can't use the adapter sold separately, so we had to pay an electrician to run new wire. The only reason for a common wire is to power the more hungry Nest. Not sure why they couldn't just include a rechargable battery or even have one as an add-on. 2- We have radiant hydronic floor heating in one room and this Nest is not compatible with the Tekmar control system which regulates that room. While I realize these are different brands and compatibility is not required, it would be nice if they could work a software patch that would allow the Nest to interact. The patch could be sold for a reasonable price with the proceeds getting split between the manufacturers. One other annoyance is we wish we could set each thermostat to respond to individuals not being home. Currently if everyone isn't home, it will go into ECO mode and stop heating/cooling according to the temperature range you set. However, my teenage daughter has her own thermostat and it would be great if that one thermostat would shutoff the system when she left for work or school.

Great product, no complaints. Set up was easy and clearly told me needed power converter which solved the one installation issue.

Works well. Useful for monitoring temperatures when away.