Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$114.99
Save $15
The comparable value is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent ease of use and strong overall performance, often praising its straightforward installation, remote control features, and sleek design. However, some users have reported intermittent connectivity issues and compatibility challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,293 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mousa alqaifi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself was a piece of cake I would check my system first before I buy this product just to confirm that is compatible with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 4 out of 5 stars

    Nice and cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very nicely. It is such a relief to control the thermostat from a distance if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy, expensive look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, something cheaper and sleeker. If you're not concerned with auto temp adjusting from the Gen3, this is the thermostat for you. Looks great, don't even notice the plastic casing vs. the metal on the Gen3. The mirror face provides a cool look to the room. Definitely prefer the side touch navigation over the twisting, turning and pushing on the Gen3. Well worth the price point, especially if you have multiple thermos in the house. Only gripe is you can't use it on your Nest app. So, CO2/Smoke on the nest and thermos on the Google Home - but I'll survive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat easy to use does the work, will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Only had a couple issues keeping it connected to my app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    A+ smart thermostat

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! Sleek design and easy to install. Product is at a much better price point than the other ones that do a similar job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    GREAT T-Stat

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Super easy to use, super easy to program on the app and reasonably easy to install (we had a heat pump so that made it a bit harder)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal! Works great and linked well to my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Although it took longer than 30 minutes to install based on review suggestions. When doing it yourself there are a few things to consider. We had to get advice from our hvac friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest. It was super easy to install. The white one looks beautiful around any decor

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weather had been crazy, setting the temperature just right before I get home with my phone have so easy, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Cute, cool , cozy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s asthetically pleasing, very cool that I can control from my phone - home is always cozy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Install took maybe 15 minutes and the app literally walks you through everything you need. It also looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nice looking new Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works fine. The information says that it will work without a "C" wire which is good because I don't have one but it warns you that it might have future problems once you get it installed. Certain features aren't activated without having a "C" wire such as sensing your nearness and turning on the display. The installation went fine and I'm pleased. I was also able to apply for a $50 rebate from my gas company and have it approved.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now, is working good. The installation process can be a little bit complicated according the answers you make while the app ask, but if you recognize the wires and conectors it will be ok. After installed you can see and set temperature programs for confort, energy saving and sleep on Google Home app (required). It controls both cooling and heating settings.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Diogo, We appreciate your review on your Nest Thermostat. We're sorry to hear that you had some difficulties with installing the device. We appreciate that you're able to complete the setup on your own and control both cooling and heating. If you need further assistance with your Nest Thermostat, please know that our support specialists are always standing by to lend you a hand. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Smart house

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart thermostat and it works great and was very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking thermostat. The way it works is a little different than the prior nest thermostat I had but it was easy enough to figure out. It was super easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updating from 1st Gen Nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring was different and didn't work without changes at the main board. Would have been nice if all the programming transferred over. Best Buy experience was fine though. Hope Google will support the product for the long term as they are stopping support for 1st and 2nd Generation even though the hardware was still working.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    STAY AWAY! Not enough power for 2-wire connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these when they came out on Nov 1, 2020 to upgrade from old honeywell programmable sensors. I have two (2) 24V wire connections: 1 red and 1 white for running my oil furnace. When I first installed them, I didn't see a problem with them, but soon discovered that they were leeching the battery to run. Fortunately, I could still return them and get money back on my card due to the extra time on the holiday return window. However, it took over a month to see this problem and by that point you wouldn't be able to return them under the 15 day policy. I ended up splurging and getting the 3rd Generation Nest Learning Thermostat. It's only been running for a couple of days now, but I have them installed upstairs and downstairs and I'm not seeing any battery leech. If you have 3 wires, you'll probably be fine as you can use one as the C-wire to power your unit. But if you're like me with only 2 wires then my recommendation is to stay away from this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find great utility in utilizing this thermostat. Given my frequent work-related travels, the convenience of easily activating the away mode ensures energy efficiency during my absence. Upon returning, the ability to promptly adjust the temperature allows me to come home to a comfortable and welcoming environment.

    I would recommend this to a friend