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Customer reviews

Rating 4.4 out of 5 stars with 2281 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,281 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not as great as other products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough review as I know this is the cheap product with nest. This does not connect to the nest app that has more feature than the google app does. You must install with google app which is very limited in functionality. The overall setup was a little difficult even with directed guidance in app. Felt it always disconnected from google app and could not be recognized. Had to keep going through the process. The cheapness is also found in the overall interface of thermostat. Not easy navigating with finger on side. You pay for what you get here. It does work but not necessarily the way you would want it to. Save the frustration and get better nest device if you are a google smart home user.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your feedback and thanks for letting us know your issues. We’re sorry to learn of your difficult experience with setup and functionality of your Nest Thermostat and the Google Home app.

      Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. It provides you with seamless integration with your other Google devices. And if you find it hard to navigate the thermostat from the unit itself, you can control the thermostat with the Home app even when you’re not at home so you can change the target temperature, select a mode, use temperature presets, change thermostat settings and a lot more. You may check this link that includes video tutorial for a brief overview of Home app control: https://support.google.com/googlenest/answer/9249866

      Also, if you will need to reinstall your Nest Thermostat in the future, the Google Home app will help you select all the right options for you and your home. You can use this help article as a reference: https://support.google.com/googlenest/answer/10125150

      Lastly, It’s important to make sure that the thermostat is getting enough power from your system wires as the connectivity issue of your thermostat is related to power issues. If your HVAC unit can’t supply enough power, the thermostat battery will start draining, and this results in your thermostat limiting its features such as Wi-Fi connection to preserve the battery. The resolution may be to install a common (C) wire in your system to deliver constant power to the thermostat. The power resolution will also help fix the connectivity issue. We recommend contacting a Nest Pro technician to check your system first and install a common (C) wire if needed.

      We care about your experience and your input helps us better understand our customers' preferences and needs. And if you have any concerns about your Nest Thermostat, don’t hesitate to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great smart thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the budget version (this one) is perfectly acceptable and did everything i needed it to. i bought this for my brother and set it up. i have the higher-end version and i can't tell any difference. it's great and the app is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good too! Just make sure to check your current wiring is compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    After a shaky beginning a good result

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to use an installation expert to install as it needed a little extra wiring. If you are somewhat adept at wiring that would probably not be necessary. I also had difficulty getting it to work on my iPhone. I don't know what the problem was (iPhone or app) but it did resolve itself and works great now. I do recommend this thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. App guides you through it all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Modern and functional.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy to install and set up application. This is not a touchscreen, and it can be tricky to get the hang of navigating the seamless scroll bar on the side to toggle to different zones. Looks really nice in the room.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Jaxs11. We appreciate your feedback on the Nest Thermostat.

      We made a few focused tradeoffs to bring the same reliable features on the new Nest Thermostat to this more affordable price point. Other than the capacitive touch controls, you can also easily control and manage your Nest Thermostat using the Home app. You can learn more about it here: https://support.google.com/googlenest/answer/9249866

      For any other questions or concerns on the Nest Thermostat, our support team would be happy to help you with your support needs here:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one because my older one went out. Love the design way more. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was easy to install. Great WiFi option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is fantastic and has helped us save on our crazy high summer energy bills. We have it programmed to turn off whenever we leave the house so we're not wasting electricity cooling an empty home in the dead of Texas summer, and it kicks back on automatically when it detects we're home. They're also quite sleek in appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install easy to link up with my phone. Keeps my cost down

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoy the Scheduling Feature and Remote Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, although took some time to set up with the app. We like the schedule feature and the ability to change the settings remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Operate from anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much easier to operate remotely and works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youtube made this install quick and painless. Just be sure to turn the power off !

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Setting up different programs was also very easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the early generations. Side access button much easier and keeps for a clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Low Energy Savings Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps you energy bills low. This device is easy to use and looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is pretty good I can use with the home app and I can use with Alexa and the installation is pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement for a standard thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Nice and simple and easy to install!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. My folks are in their 70s and are not too keen of anything that’s touch screen. However, they’re able to learn and use this thermostat. It really does help when you can cool down the house from your phone in a remote location.

    I would recommend this to a friend