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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2287 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,287 reviews
  • Rated 5 out of 5 stars

    Sleek little upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We got it recently as we had updated two of the thermostats in our house and decided to finish the project and switch the one upstairs. It is sleek and fancy, compared to that old rectangle! I love that on this model, you don't turn the face, just run your finger across the side to adjust the temp. The only downside for me was the google home app. I actually like the Nest app better and would have liked to connect all our smart thermos to that instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat in the market...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat works as expected. Very well made and it looks even better in person. The setup was easy and everything was done through the app with guides to help you with the installation. This is the thermostat to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, unfortunatly I have a combo R/C and so sometimes it disconnects and claims i need the power adapter which is annoying but other than that I love it!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we're glad to know you liked your Nest Thermostat (2020) over all — We suggest reaching out to us so we can help you getting your device back on track when you need it: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Great App for Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated by home's old thermostat and enjoy being able to update the temp via the app. The set-up was simple with the help of the youtube vid. Be sure to take a picture of the original wiring set up to help with the install. I like that you can select AC, Heat or both. We are using the mixed A/C and Heat setting in Spring (and will in the Fall) for the cold mornings and warm afternoons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest. Was easy to set up and works great! Gives me a piece of mind that when I not at our lake home the temp is holding strong. Also nice to be able to turn the heat up on our way to the lake. I have had zero issues with this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks very nice installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward installation. Programming fairly simple as well. Nice plastic piece that covers the area the old thermostat was in

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Product

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchased it over a year ago. Super easy step by step guide helped me install it by myself and it connects seamlessly to all of my Google home products. I love I can have set temperatures for different times of the day, and it has definitely helped to save money on my electric bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not as good as the Learning Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Nest Learning Thermostat and the Nest Learning Thermostat E. This model is less intuitive than the others. The actual thermostat is harder to control with weird touch/feel buttons on the side and this model requires you to use the Google home app instead of the Nest app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy thermostat replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Nest thermostat to replace an old, analog thermostat. The installation was simple without any assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this one, no need to upgrade. It does what it needs to do in a very smooth way. Dont spend more than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install looks great and functions well. Programing from my phone is easy with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anyone can install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, less then 10 mins and was able to sit back and control the heat/ ac from my phone while watching tv . Great product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! This helped me with keeping the house where it needed to be while away!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostat-Snow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install being. I already had one and our other home. Unfortunately, there was not a backup plate to cover the thermostat that was taken off. The description on the box made it appear that there was a backup plate however we had to buy that item separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously owned the Learning Thermostat, but didn't really use any of the learning features so thought I would check this one out. The control on the side takes a minute to get used to if you have used the dial kind before, but it's actually very nice to not have to touch the screen. Setup was easy through the Home app. The mirrored screen is pretty and the unit is small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this thermostat works with your system, I highly recommend this over the nest learning thermostat. Straight forward installation. Good had really crated a good ecosystem within the goggle home app. The features this thermostat has is amazing. It's great having the ability to adjust the temp when we're out of town. We never come back to a hot or cold house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat especially for the price. It works great and I love that it automatically adjusts when you are away from home. The only improvement I would like would be to make the ‘slider’ on the side of the thermostat a little easier to use when adjusting the temp but overall it works great and is easy to use and program.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LCLV, thanks for posting a review. We’re glad to hear that you are satisfied with Nest Thermostat. Your feedback is important to us, and we’ll make sure to pass along the details of it to the right team, as we’re always working to improve our products and services. If you need help with your device, you can always reach out to our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good entry to smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, is good-looking, and sets up automatic schedules. Please note, it's not a touch screen, but it can adjust the temperature on the side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth to buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is very reasonable and design is good looking. Easy to control with my iPhone. Very good to have energy saving features. I don't like 2-thing is no touch screen feature and take quite long to figure out how to connect to Wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect unit for the basic functions of heating and cooling with a few other neat things like the ability to put itself into eco mode when no one is home which helps save some energy. Easy to use and easy to install, maybe took 20 minutes.

    I would recommend this to a friend