Customer Ratings & Reviews
- Model:
- GA02083-US
- SKU:
- 6460785
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
HVAC2020
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest is worst thermostat on the market. Ecobee is the best.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi HVAC2020, thanks for taking the time to share your feedback. We regret to hear that Nest Thermostat didn’t meet your expectations. We value your feedback, and your satisfaction is what drives us to keep working on improving our products and services. Our support team is always here to help if you need assistance. Feel free to contact us here: https://support.google.com/googlenest/gethelp
get it if you want it to control your life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst thermostat ever would turn ac off when it wanted too
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi antoine,
Thanks for sharing your experience with us. We understand how frustrating it can be when your thermostat doesn’t follow your desired preset, but we’re here to help.
We'd like to know more about what's happening, so that we can work to isolate the issue and help you in the best way possible. Please reach out to us when you visit the Google Nest Help page: https://support.google.com/googlenest/contactflow
Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered two digital thermostats on 12/2222, but I only got one. It was terrible! I was really disappointed because I really needed to receive these items together and on time.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi GeoffreyK, thanks for choosing our Google Nest products. We're sorry to hear that you only received one package. We recommend reaching out to BestBuy for further assistance with your concern.
No longer works with Nest or Alexa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this thermostat from Best Buy today. It no longer works with Nest of Alexa. It only works with Google Home. Buyer beware of updated compatibility. It it very easy to install and it looks sleek. If you have Alexa like I do, you won’t be able to integrate it, but you can control it from a mobile device, or set it on a timed schedule like I did.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi CatO, thanks for taking the time to share your feedback. We do apologize that your Nest Thermostat isn’t working with your Alexa.
The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.
We value your feedback as we are always working to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Nest Smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these Nest Thermostats and I love them. Some people may not like that the mirrored surface picks up fingerprints which looks bad/needs to be cleaned often. But I use my phone to control them and love being able to adjust/view temperatures and usage. My townhouse has 3 floors and the temps vary a lot by floor, so the data is helpful. I'm glad I did not get the "Learning Thermostat" version. This one is perfect
I would recommend this to a friendGeek club isn’t doing it’s job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for the GEEK club and still can’t schedule an installation appointment. Twice I’ve been told soon. Major disappointment in service. Have no idea on product quality if I can’t get it installed and my rebate time frame is running out.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RobertB, we appreciate you for sharing your feedback and we're sorry to learn that you're having some installation issues with your Nest Thermostat. We recommend that you reach out to BestBuy so they can address this concern for you. If you have any technical concerns or if you need further assistance in improving the performance of the device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Very good product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far i’m loving this thermostat. Installation instructions was easy to understand which made the actual setup a breeze. had it up and running in no time. i’m enjoying not having to walk all the way on the other side of the house to adjust the temp. No issues with it so far.
I would recommend this to a friendFiguring it Out, but Good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't involved in the install, so getting everything set up on my phone so I had access was a little frustrating, but I got it figured out. You definitely want to be there while it's getting installed and make sure you get access right away. One of the ones I got as low battery immediately upon installing it, which was also frustrating but a quick fix. The eco and sleep features on it are nice, but they seem to auto-heat to what I think is a pretty cold temperature, but we'll see how it goes after having them installed for a month or so. My hope is that we can lower our energy bill and still provide a good customer experience in our restaurant.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there! Thanks for sharing your experience with the Nest Thermostat. It's understandable that setting up the thermostat on your phone without being present during the install was a bit challenging. Ensuring immediate access during installation is indeed crucial, and it's great to hear that you were able to figure it out. appreciate your patience in resolving the low battery issue promptly. Technical hiccups can be frustrating, but it's great that you found a quick fix. We wanted to know more of your concern to provide the best solution possible. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.having issue with this product. always msg is coming Replace the battery before your thermostat goes off. i change so many time, in fact every single day this issue after the change the batter also.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Khajaikramuddin. Sorry to see you're having trouble with battery life on the Nest Thermostat. Sometimes you may need a C wire or a Nest Power Connector to keep your thermostat powered or charged. The need for one one may depend on your system — here’s a link to our compatibility checker to see if one is needed: https://store.google.com/intl/en/widget/compatibility/thermostat/
Does what it's supposed to do
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this works well.. a good upgrade, easy to use would recommend to anyone upgrading their thermo
I would recommend this to a friendNest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and is stunning against my wall. I love the color
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Looks great and works great! Easy to install as well.
I would recommend this to a friendGoogle thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, can change temp from anywhere, in or out of the house. It's sleek and modern looking. We love it!
I would recommend this to a friendGreat present
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my cousins new home they love it!! So easy to used and install
I would recommend this to a friendNest thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and has a nice look to it. It doesn’t come with the back plate though
I would recommend this to a friendTake advantage of provider discounts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. It cost me less than $60 with Oncor discount code. I give it five stars overall because I saved money buying it and now I'll save money on energy consumption. It won't learn like the other one but it will have schedules that you customize to your preference.
I would recommend this to a friendStupid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.im Laughing hard at all the pictures provided of peoples walls and the rigging done in some, some crooked AF etc. plus the fact that it works no different than a standard thermostat, i dont need to control it from away, a good programmable thermostat will do that on it's own, what a waste, all the sheep jumping on the bandwagon
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, we appreciate you for sharing your feedback on the Nest Thermostat and we're sorry to hear that it was less than ideal for you. If you decide to give the device a try in the future, we recommend that you reach out to our support specialists so we can assist you in having a better experience with the Nest Thermostat. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Solid product and very easy to use.
I would recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, highly recommended, it worked perfectly
I would recommend this to a friendA must have for any home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this and use it in conjunction with the more expensive "learning" thermostat. Why do I have two different ones? Because they were both the last one's on the shelf. My first time using this was in my last apartment. Due to it's "smart" capabilities, which help reduce energy usage from your heating and air system, it essentially pays for itself within the first month's usage. Now in my newly bought house, I had to change out from the old school thermostat back to this one. At first, I was gonna be cheap and just keep the old ones; however, I end up paying for it in the result of high electric bill. I quickly went to the store and got this one (along with the learning thermostat), and have noticed immediate results. I expect buying this will pay for itself within the next month or two.
I would recommend this to a friend