Customer Ratings & Reviews

Not easy to manage especially for older people. Better to just spend the extra money for an ugraded version

Well, I wanted to upgrade my thermostat for remote control capabilities. While it said it doesn't require a C-wire, but in my case I still needed one and my older system didn't have it or a way to add one. For those with the same issue, I fixed mine with a C-wire transformer that only takes a few minutes to plug up with an outlet. So there is is a way to make it work. After that, it's running great and I am very happy with the upgrade. Before you make this purchase, you need to check with your existing system and understand what it will take to make it work with this Nest. Even though Google's compatibility check passed me, I still needed to add a C-wire to make it work properly. If all else ask your HVAC guy if you're able to use this.

Amazing product. Easy to use and install. Can operate from phone and pre set settings to your liking.

Love it, very sleek and modern. Easy to install No C wire required.

Easy installation Easy use with IOS and Android It connects super easy with my Google home

I had the Nest for a couple years. I have had this for Google one for a year. I love the features but my new heater was not working well. None of the heater repair people know how to use it or will touch it. The two groups of heater repair people all bad mouth it. They ultimately said it was the source of the problems although there were two things found wrong after a year of trouble shooting. One said it does not support two stage heating. If you buy this you need to have repair people who know it. Good luck in finding them. Otherwise you are between a rock and a hard place as the saying goes .

Excellent product thats easy to use and works great with other smart products. Clink link to view full open box to finished install https://youtu.be/Cvp7P3Eumro

Excellent Thermostat! This replaces old first generation Nest as we use NEST on all our properties.

Loving it! No regrets on my purchase!! I would highly recommend if you’re In the market for a smart thermostat❤️

Convenient and easy to manage. Really easy to install. 100% highly recommended

I think it is better than Nest 3rd generation. Highly recommend

It’s simply amazing I like it & I love it.. thank you

Great product. Easy to install, operate and save energy.

This products works perfectly. It does exactly what it’s supposed to do.

Review of new 2020 Nest Thermostat I bought this product through a discount program that my utility company had. I bought two of these thermostats to go along with 4 google nest "E" thermostats that I installed about a year ago. This product is far, far inferior to the nest "E" thermostats. I hired the same electrician to install it as the one that installed my 4 other nest thermostats. Very little, if anything, came in the way of installation instructions. No where does it say that you need a C wire which apparently I needed but did not know. Therefore, when installed, the thermostats gave us an error code. This error code meant that we needed more power - i.e. a C wire. However, no where does it tell you what the error code means. Certainly not in the none existent instructions. So we didn't know. The thermostat appeared to have power as it was registering temperature, etc. So I let my electrician leave (I was paying by the hour) and figured I could resolve any issues with nest support. WRONG I now have to call my electrician back to install 2 C wires. In addition, everything about this thermostat is cheap plus it comes with no mounting plate. This apparently is a $15 option which you have to buy separately. It is much more difficult to adjust and use vs the E thermostat plus it doesn't work with the Nest app (which I use and like for my google camera, doorbell and 4 other thermostats). Apparently you must use the google home app - a very poorly designed app. Google has regressed tremendously with the production of this thermostat. I thought very highly of Google and its products until I bought these two thermostats.

Goog product, I liked of calidad snd resistenc it has

Disconnects from Wi-Fi, automatically sets random temperatures even after all automations and schedules have been confirmed to be removed. I have this installed at an Airbnb that sees multiple vacant days per week. I set the temperature to 80°, check the next day, set to 70°. 19 hours of wasted air conditioning usage. This thing is running up my electricity bill more than any applicable in my home could.

As long as your ac/heating system isnt old, this unit will work in systems that do not have a c wire. You MUST have y, w, g, and red. The AAA batteries powers the thermostat! I hope that helps! Oh - use the trim kit for large holes

Love it! Bought it because our last one got rid of the phone service control. And this item helped us out being away from home again. And The Geek Squad will help install

Very friendly user interface. I much prefer Nest thermostat E to Nest thermostat. The E is lockable which is handy in rental properties. Be aware of difference between thermostat and thermostat E. It’s a shame the E is going out of production.